People Operations Business Partner

Hometown Tickets, LLC

. Partner with leaders and managers to understand business objectives, workforce needs, and organizational challenges .

Posted 11/10/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in People Operations and Human Resources, focusing on employee relations, performance management, and organizational change initiatives. Proficient in using data and employee insights to drive strategic decisions and improve workforce effectiveness.

Highest-signal resume keywords

People Operations ExperienceEmployee Relations ManagementPerformance Management CoachingData-Driven Decision MakingHR Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Organizational DesignWorkforce PlanningRecruitment Process ManagementPerformance Improvement PlanningEmployee Engagement Analysis

Soft Skills

Coaching and MentoringConflict ResolutionTrust BuildingAdaptabilityCommunication Skills

Industry Keywords

HR ComplianceEmployee ExperienceTalent AcquisitionOrganizational ChangeWorkplace Culture

About the role

Key responsibilities & impact

Partner with leaders and managers to understand business objectives, workforce needs, and organizational challenges
Coach and guide managers on employee and organizational matters
Use people data, employee feedback, and business insights to identify trends and recommend solutions
Support organizational design, team effectiveness, workforce planning, and organizational change initiatives
Advise leaders while maintaining confidentiality and sound judgment
Handle employee relations matters, workplace concerns, conflicts, policy questions, and sensitive issues
Support managers through the performance management cycle, including goal setting, feedback, development planning, performance improvement, and year-end processes
Partner with hiring managers to define job requirements and candidate profiles
Own and support full-cycle recruitment from requisition approval through offer acceptance and onboarding handoff
Source, screen, assess, and engage candidates through multiple channels
Coordinate interviews, candidate communication, reference checks, background checks, and employment verification
Maintain candidate pipelines and communicate recruiting progress, challenges, and market insights
Improve recruiting processes, sourcing strategies, candidate experience, and hiring-manager effectiveness
Support employer branding, recruiting events, employee referral programs, and talent-pipeline initiatives
Analyze engagement surveys and people metrics to identify improvement opportunities
Partner with leaders to strengthen engagement, retention, and employee experience
Develop and execute action plans based on employee feedback
Support culture, recognition, inclusion, belonging, and employee well-being initiatives
Identify People Operations process gaps and recommend improvements
Support onboarding, internal mobility, promotions, transfers, leaves, and offboarding
Help ensure compliance with employment laws, regulations, and company policies

Requirements

What you’ll need

5+ years of progressive People Operations or Human Resources experience
Experience partnering with and advising senior leadership
Comfort navigating ambiguity and driving solutions in a fast-paced environment
Experience coaching managers and leaders on employee relations, performance management, and people practices
Experience using data and employee insights to inform people-related decisions
Experience developing and implementing scalable People Operations programs and processes
Strong understanding of employment practices, HR compliance, and risk management
Experience supporting organizational change, including periods of growth, restructuring, or evolving business needs
Experience working cross-functionally with leaders and teams at all levels of an organization
Demonstrated ability to build trust and credibility while balancing employee advocacy with business needs
Must be able to remain stationary for a long period of time, including working on a computer
May be required to travel to client sites or conferences
Must attend a minimum amount of client events per year

Benefits

Comp & perks

Eligible employees may participate in bonus or incentive programs, where applicable
Flexible PTO with no annual maximum
13 holidays and extended winter break
401(k) with up to 4% match
Medical, dental, and vision insurance plans
Employer HSA contribution
Opportunities for virtual and in-person collaboration/social events