Intake Consultant

Homewood Health

. Serve as the first point of contact for clients seeking access to the national continuum of treatment services .

Posted 11/6/2026full-timeRemote • CanadaJuniorMid-Level💰 CA$50,000 - CA$55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement and service coordination within health-related fields, leveraging strong communication and organizational skills to facilitate treatment admissions and manage client relationships effectively.

Highest-signal resume keywords

Client Needs AssessmentSales Tracking Software (Salesforce)Payment ProcessingCommunication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead ManagementCrisis AssessmentFinancial Software ProficiencyPayment Agreement DraftingMicrosoft Office Proficiency

Soft Skills

Detail-OrientedTime ManagementCollaborationResponsibilityOpenness to New Ideas

Certifications & Qualifications

Diploma in Business AdministrationAssociates in Health Studies

Industry Keywords

Health-Related FieldTreatment ServicesClient EngagementProfessional Business EnvironmentProgram Value Articulation

About the role

Key responsibilities & impact

Serve as the first point of contact for clients seeking access to the national continuum of treatment services
Identify the best-fit services based on expressed client needs
Articulate program value and convert interest into admissions
Collaborate with Clinical, Finance, and other internal stakeholders to address client needs and progress treatment admissions
Manage leads in sales tracking software
Set up clients in financial software
Draft and forward payment agreements
Process payments
Participate in team meetings
Support national sales colleagues as appropriate
Act as a Subject Matter Expert for processes and applications related to proposed enhancements

Requirements

What you’ll need

Diploma in Business Administration, Psychology, Sociology, or Health-related field
2-3 years’ experience in a professional business environment or health-related field
Excellent verbal and written communication skills
Strong organizational and time management skills
Proficiency with Microsoft Office and lead tracking software (Salesforce)
Ability to work well with others and take responsibility for actions and decisions
Openness to new ideas and ways of doing things
Detail-oriented and accurate
Intermediate telephonic skills in crisis assessment
Associates or better in Health Studies or related field, Psychology or related field

Benefits

Comp & perks

Supportive colleagues and collaborative team environment
Monday through Friday, 9am to 5pm Pacific Standard Time
Equal opportunity employer committed to employment accessibility, diversity, equity and inclusion
Diverse team helping Canadians live healthier, more productive and fulfilling lives