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Mental Health Therapist, Bilingual French
Homewood Health. Deliver EFAP and other assigned clinical services, including confidential counselling, case management, direct clinical services and assessments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering clinical services, including crisis management and telephonic assessments, while maintaining high service levels and developing client-specific action plans. Proficient in risk assessment and solution-oriented therapies, with strong communication skills in English and a commitment to client-centered care.
Highest-signal resume keywords
Master’s Degree In Counselling, Social Work Or PsychologyRegistration As Social Worker, Psychotherapist, Marriage & Family Therapist Or Canadian Certified Counsellor2–3 Years’ Clinical ExperienceCrisis Management ServicesSolution-Oriented And Cognitive Behavioral Therapies
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crisis ManagementTelephonic AssessmentsRisk AssessmentCase ManagementPsychosocial AssessmentsTreatment PlanningIntervention NotesMeasurement-Based CareSolution-Oriented TherapyCognitive Behavioral Therapy
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationActive ListeningEmpathyCustomer Service
Industry Keywords
EFAPMental HealthCrisis HotlineCommunity ResourcesSingle-Session Counselling
About the role
Key responsibilities & impact- Deliver EFAP and other assigned clinical services, including confidential counselling, case management, direct clinical services and assessments
- Provide telephonic assessments through calls on queue and Meet Now for behavioural, emotional health, family, wellness, work and personal matters, including crisis situations
- Provide practical strategies clients can implement independently
- Receive case assignments, establish treatment plans, complete progress notes and determine case closure through the Clinical Manager
- Develop client-specific action plans under regular supervision
- Complete comprehensive psychosocial and risk assessments
- Support suicide and other risk-prevention interventions
- Complete intervention notes and tracking documents
- Maintain established service levels and direct-service targets
- Consult with Stay at Work Clinical Management and collaborate with colleagues for timely service delivery
- Lead workshops as required
- Provide Crisis Management Services on an as-needed basis
Requirements
What you’ll need- Master’s degree in Counselling, Social Work or Psychology
- Registration, in good standing with relevant governing body, as Social Worker, Psychotherapist, Marriage & Family Therapist or Canadian Certified Counsellor
- 2–3 years’ clinical experience with a continuum of mental health and situational problems
- Experience and training in solution-oriented and/or cognitive behavioral short-term therapies
- Crisis hotline, telephonic counselling and/or EFAP experience preferred
- Excellent verbal and written communication and active listening skills in English
- French an asset; English language skills required
- Skilled with risk assessment, online research and locating/accessing emergency and community resources across Canada
- Empathy, exceptional customer service delivery, and flexibility with a creative approach to single-session counselling
- Awareness of measurement-based care; experience an asset
- Ability to work Sunday to Thursday, 10am–6pm EST
Benefits
Comp & perks- Permanent full-time position
- Remote work from home
- Supportive colleagues and collaborative team environment
- Opportunities for continuous learning
- Equal opportunity employer committed to accessibility, diversity, equity and inclusion