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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting home energy assessments and recommending energy-saving measures while providing exceptional customer service. Proficient in using energy efficiency software and maintaining strong organizational and communication skills in a field-based role.
Highest-signal resume keywords
Home Energy AssessmentsEnergy Efficiency SoftwareCustomer ServiceSales TechniquesBPI Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Energy-Saving MeasuresInsulationLED LightingHigh-Efficiency HVAC SystemsBasic Computer Skills
Soft Skills
Strong Organization SkillsTime Management SkillsExcellent Verbal CommunicationWritten Communication SkillsListening Skills
Tools & Technologies
Energy Efficiency Software
Certifications & Qualifications
BPI Certification
Industry Keywords
Mass Save Program KnowledgeCustomer SatisfactionField-Based RoleEnergy-Saving ProductsSales Experience
About the role
Key responsibilities & impact- Conduct Mass Save home energy assessments
- Use energy efficiency software to model homes and generate comprehensive energy savings reports
- Recommend energy-saving measures such as insulation, LED lighting, and high-efficiency HVAC systems
- Initiate sales and secure service contracts
- Provide customer service and educate homeowners on energy-efficiency benefits
- Use sales techniques to ensure customer satisfaction and generate referrals
- Organize and guide customers through paperwork processes
- Install energy-saving products, including thermostats, water-saving devices, and power strips
- Complete necessary paperwork accurately and promptly
- Improve product knowledge and sales skills through ongoing learning
- Stay informed about energy-saving options and technologies
- Collaborate with internal divisions to cross-sell products and services
- Perform additional tasks as required
Requirements
What you’ll need- High school diploma or equivalent required
- Bachelor’s degree in related field preferred
- Valid MA driver’s license and reliable transportation required
- BPI Certification a plus
- Previous customer service and sales experience preferred
- Mass Save program knowledge a plus
- Basic computer skills required
- Strong organization and time management skills
- Ability to work independently in a primarily field-based role
- Excellent verbal, written, and listening skills
- Proficiency in reading, writing, and communicating in English
- Ability to work in customer settings, including attics, basements, confined spaces, and rooftops
- Ability to stand, bend, crawl, or kneel in confined spaces
- Ability to lift up to 60 pounds
- Ability to climb ladders, enter crawl spaces, stand on roofs, and safely move up and down stairs
- Ability to travel in a personal vehicle
Benefits
Comp & perks- In-depth paid training
- Holiday and paid time off paid at $20 per hour
- Gas reimbursement or hotel accommodations, depending on location
- Health insurance
- Dental insurance
- Vision insurance
- 401k Retirement Plan with match
- PTO with accrual schedule
- Paid holiday schedule
- Employee Assistance Program
- Fast growth opportunities