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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting home energy assessments and modeling energy efficiency using specialized software. Proficient in recommending energy-saving measures and providing exceptional customer service while managing sales processes effectively.
Highest-signal resume keywords
Home Energy AssessmentsEnergy Efficiency SoftwareBPI CertificationCustomer Service ExperienceSales Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Energy Savings ReportsInsulation RecommendationsLED Lighting KnowledgeHigh-Efficiency HVAC SystemsProduct InstallationBasic Computer SkillsPaperwork ManagementTime ManagementOrganizational SkillsAbility to Lift 60 Pounds
Soft Skills
Excellent Verbal CommunicationWritten Communication SkillsListening SkillsOutgoing DemeanorFlexibility
Certifications & Qualifications
BPI Certification
Industry Keywords
Mass Save Program KnowledgeEnergy-Saving ProductsCustomer EducationField-Based WorkFast-Paced Environment
About the role
Key responsibilities & impact- Conduct Mass Save home energy assessments
- Model homes in energy efficiency software and generate comprehensive energy savings reports
- Recommend energy-saving measures such as insulation, LED lighting, and high-efficiency HVAC systems
- Initiate sales and secure service contracts
- Provide customer service and educate homeowners on energy efficiency benefits
- Use sales techniques to ensure customer satisfaction and generate referrals
- Organize and guide customers through paperwork processes
- Install energy-saving products, including thermostats, water-saving devices, and power strips
- Complete necessary paperwork accurately and promptly
- Improve product knowledge and sales skills through ongoing learning
- Stay informed on energy-saving options and technologies
- Collaborate with internal divisions to cross-sell products and services
- Perform additional tasks as required
Requirements
What you’ll need- Requires a high school diploma or equivalent
- Bachelor’s degree in related field preferred
- Valid MA driver’s license and reliable transportation for travel required
- BPI Certification a plus
- Previous customer service and sales experience preferred
- Mass Save program knowledge a plus
- Basic computer skills required
- Ability to thrive in a fast-paced environment with strong organization and time management skills
- Must work independently as the role is primarily field based
- Excellent verbal, written, and listening skills
- Outgoing, flexible, and personable demeanor
- Proficiency in reading, writing, and communicating in English
- Willingness and ability to work in customer settings, including attics, basements, confined spaces, rooftops, ladders, crawl spaces, roofs, and stairs
- Ability to lift up to 60 pounds
- Ability to travel in a personal vehicle
Benefits
Comp & perks- In-depth paid training
- Gas reimbursement or hotel accommodations, depending on location
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Retirement Plan with match
- PTO with accrual schedule
- Paid holiday schedule
- Employee Assistance Program
- Fast growth opportunities
- Holiday and paid time off paid at $20 per hour