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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting home energy assessments and utilizing energy efficiency software to generate reports. Proficient in recommending energy-saving measures and providing exceptional customer service while managing sales processes.
Highest-signal resume keywords
Energy Efficiency SoftwareHome Energy AssessmentsBPI CertificationCustomer Service ExperienceSales Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Energy Usage DiagnosisInsulation RecommendationsLED Lighting KnowledgeHigh-Efficiency HVAC SystemsProduct InstallationBasic Computer SkillsPaperwork ManagementMass Save Program Knowledge
Soft Skills
Strong Organization SkillsTime Management SkillsExcellent Verbal CommunicationOutgoing DemeanorPersonable Attitude
Certifications & Qualifications
BPI Certification
Industry Keywords
Mass SaveEnergy-Saving ProductsCustomer EducationField-Based RoleHomeowner Engagement
About the role
Key responsibilities & impact- Conduct Mass Save home energy assessments
- Use energy efficiency software to model homes and generate comprehensive energy savings reports
- Diagnose energy usage problems
- Recommend energy-saving measures such as insulation, LED lighting, and high-efficiency HVAC systems
- Initiate sales and secure service contracts
- Provide customer service and educate homeowners about energy-efficiency benefits
- Use sales techniques to generate referrals
- Organize and guide customers through paperwork processes
- Install energy-saving products, including thermostats, water-saving devices, and power strips
- Complete required paperwork accurately and promptly
- Improve product knowledge and sales skills through ongoing learning
- Stay informed about energy-saving options and technologies
- Collaborate with internal divisions to cross-sell products and services
- Perform additional tasks as required
Requirements
What you’ll need- High school diploma or equivalent required
- Bachelor’s degree in related field preferred
- Valid MA driver’s license required
- Reliable transportation for travel required
- BPI Certification a plus
- Previous customer service and sales experience preferred
- Mass Save program knowledge a plus
- Basic computer skills required
- Strong organization and time management skills
- Ability to work independently in a primarily field-based role
- Excellent verbal, written, and listening skills
- Outgoing, flexible, and personable demeanor
- Proficiency in reading, writing, and communicating in English
- Ability to work in customer settings, including attics, basements, confined spaces, rooftops, and outdoors
- Ability to stand, bend, crawl, or kneel in confined spaces
- Ability to lift up to 60 pounds
- Ability to climb ladders, enter crawl spaces, stand on roofs, and safely move up and down stairs
- Ability to travel in a personal vehicle
Benefits
Comp & perks- In-depth paid training
- Gas reimbursement or hotel accommodations, depending on location eligibility
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Retirement Plan with match
- PTO with accrual schedule
- Paid holiday schedule
- Employee Assistance Program
- Fast growth opportunities