Technical Program Manager

Honest Health

. Lead complex technology programs from initiation through implementation, operational transition, and post-launch stabilization .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $129,700 - $154,350 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex technology programs, managing project plans, and facilitating cross-functional collaboration. Proficient in translating business needs into actionable requirements while ensuring alignment with organizational goals and stakeholder expectations.

Highest-signal resume keywords

Project Management Professional (PMP)Agile Certified Practitioner (PMI-ACP)Certified ScrumMaster (CSM)Healthcare Operations ExperienceRequirements-Gathering Facilitation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementAgile MethodologiesWorkflow AnalysisProcess MappingSolution DesignRequirements ValidationOperational Process AssessmentTechnology-Enabled Improvement

Soft Skills

Relationship BuildingInfluencing Senior LeadersConflict ResolutionStrong Communication Skills

Tools & Technologies

Microsoft OfficeJiraSmartsheetServiceNow

Certifications & Qualifications

Project Management Professional (PMP)Agile Certified Practitioner (PMI-ACP)Certified ScrumMaster (CSM)

Industry Keywords

Healthcare AdministrationPopulation HealthValue-Based CareClinical WorkflowsProvider Data ManagementDigital TransformationAIAutomationAnalytics

Tech Stack

Tools & technologies

PMPServiceNow

About the role

Key responsibilities & impact

Lead complex technology programs from initiation through implementation, operational transition, and post-launch stabilization
Develop and maintain integrated project plans, delivery roadmaps, milestones, budgets, and resource requirements
Manage scope, dependencies, risks, issues, decisions, and change control
Establish program governance, facilitate decision-making, and deliver concise executive status reporting
Coordinate testing, deployment, training, implementation readiness, and post-launch support across business and technology teams
Lead discovery, requirements-gathering, workflow-design, and solution-design sessions
Document current-state and future-state workflows, business rules, decision logic, functional requirements, user stories, acceptance criteria, and operational requirements
Translate business and clinical needs into requirements for technology teams
Validate proposed solutions before development and deployment
Identify workflow improvements through standardization, automation, or technology-enabled process changes
Partner with business leaders and Product Owners to define platform roadmaps and prioritize enhancements
Manage enhancement intake, backlog refinement, prioritization, and stakeholder approval
Evaluate enhancement requests based on business value, operational impact, strategic alignment, and technical feasibility
Monitor platform adoption, performance, and value realization after implementation
Manage vendor deliverables, escalated issues, and platform enhancements
Build relationships across Clinical Operations, Technology, Market Operations, Finance, Product, Data, and external partners
Facilitate decision-making and conflict resolution across competing priorities
Communicate with executive leaders, operational teams, and technology stakeholders
Influence outcomes through collaboration, relationship building, and strategic thinking
Foster alignment around organizational goals, priorities, and expected outcomes

Requirements

What you’ll need

Bachelor’s degree in business, healthcare administration, information technology, or a related field
Active Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) certification preferred
5+ years of experience managing complex technical projects or programs, including enterprise initiatives with executive visibility
3+ years of experience applying Agile or Scrum methodologies
Experience in healthcare operations, population health, value-based care, clinical workflows, or provider data management
Experience supporting AI, automation, analytics, or digital-transformation initiatives
Experience facilitating requirements-gathering, workflow-analysis, process-mapping, and solution-design sessions
Experience translating business needs into clear, actionable requirements and validating those requirements with business and technical stakeholders
Demonstrated ability to assess operational processes and identify opportunities for technology-enabled improvement
Ability to build relationships, influence senior leaders, navigate ambiguity, and drive outcomes without formal authority
Strong written and verbal communication skills, with the ability to tailor information for executive, technical, clinical, and operational audiences
Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, Visio, and Teams
Proficiency with project and work management tools such as Jira, Smartsheet, ServiceNow, or comparable platforms
Ability to work effectively in a fast-paced environment with evolving priorities

Benefits

Comp & perks

Short-term incentives for eligible roles
Comprehensive benefits package
Reasonable accommodations for applicants with disabilities