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People Operations Advisor
Honey Birdette. Provide practical HR advice to managers and team members on policies, processes and employment legislation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR advisory roles with a solid understanding of Australian employment legislation, including the Fair Work Act and National Employment Standards. Capable of managing employee relations, performance management, and workplace health and safety while maintaining accurate records in HRIS systems.
Highest-signal resume keywords
HR Advisory ExperienceAustralian Employment LegislationPerformance Management SupportEmployee Relations ManagementKronos/UKG HRIS Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementWorkplace InvestigationsEmployment LegislationContract PreparationOnboarding and OffboardingWorkplace Health and SafetyDocument DraftingHR Policies DevelopmentGrievance HandlingReturn-to-Work Support
Soft Skills
Confident CommunicationAttention to DetailOrganizational SkillsProactive Problem SolvingCollaboration
Tools & Technologies
KronosUKG HRIS
Industry Keywords
RetailHospitalityFair Work ActNational Employment StandardsModern Awards
About the role
Key responsibilities & impact- Provide practical HR advice to managers and team members on policies, processes and employment legislation
- Support performance management, probation reviews and disciplinary processes
- Prepare documents and guide managers through performance and disciplinary processes
- Assist with employee relations matters, including complaints, grievances and workplace investigations
- Support return-to-work and workers compensation cases
- Help manage workplace health and safety reports
- Prepare employment contracts, offer letters and contract variations
- Support onboarding and offboarding
- Maintain accurate and confidential team member records in Kronos/UKG HRIS
- Monitor the HR inbox and respond to enquiries, escalating where needed
- Help draft and roll out HR policies, procedures and internal communications
- Identify opportunities to improve processes and the team member experience
Requirements
What you’ll need- At least 2 years of experience in an HR advisory role, ideally in retail or hospitality
- Solid understanding of Australian employment legislation, including the Fair Work Act, the National Employment Standards and modern awards
- Confident communication skills to provide clear, balanced advice to managers and team members at every level
- Ability to handle sensitive and confidential matters with care, fairness and good judgement
- Excellent attention to detail and accurate, well-documented work
- Highly organised and able to juggle competing priorities
- Proactive, practical and solutions-focused
- Collaborative, positive and willing to support the team
- Based in Sydney
- Enjoys the flexibility of a hybrid working environment
Benefits
Comp & perks- Hybrid working arrangements: 3 days in the office, 2 days WFH
- Birthday, Wellness & Parental Leave
- Generous Product Discounts
- Stunning Heritage-Listed Sydney CBD Office
- Paid Premium Gym Membership