Director, Strategic Account Management

Honeywell Aerospace Technologies

. Lead and execute ATR accounts for APU, Avionics, and Mechanical products across the Indian subcontinent except Pakistan .

Posted 10/25/2026full-timeBengaluru • IndiaLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management for aerospace products, focusing on APU, Avionics, and Mechanical systems. Proven ability to enhance customer satisfaction and drive revenue growth through effective leadership and process improvement methodologies.

Highest-signal resume keywords

Strategic Account ManagementAerospace Product KnowledgeCustomer Core Team LeadershipSix Sigma and Kaizen ExpertiseManagement Operating System (MOS) Activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementAerospace ProductsRevenue Growth StrategiesAccounts Receivable ManagementProcess Improvement

Soft Skills

Customer Relationship ManagementLeadershipCommunicationProblem SolvingCollaboration

Tools & Technologies

Management Operating System (MOS)Quarterly Business ReviewsVOC ToolsNPS ToolsHOS Gold Behaviors

Certifications & Qualifications

Six Sigma Certification

Industry Keywords

APUAvionicsMechanical ProductsGulfstreamIndian Subcontinent

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Lead and execute ATR accounts for APU, Avionics, and Mechanical products across the Indian subcontinent except Pakistan
Manage an account portfolio responsible for approximately $90 million annually
Run Management Operating System (MOS) activities and Quarterly Business Reviews to achieve AOP revenue, working capital, customer scorecard, cash, and Accounts Receivable targets
Drive Retrofit, Modification & Upgrade (RMU) opportunities through existing and new STCs
Manage un-encumbered orders and holds
Provide SIOP input for RMU products
Lead and develop Customer Core Teams with Area Sales Managers and Customer Support Managers
Own commercial relationships, growth targets, working capital metrics, and pursuit pipelines
Monitor Honeywell Aerospace and customer contractual obligations
Provide strategic direction to sales and customer support managers
Partner with Customer & Product Support leadership to improve customer satisfaction
Plan and execute Honeywell Aerospace executive visits to customer sites
Foster executive-level customer relationships through daily interaction with Gulfstream executives
Support Accounts Receivable, collections, and dispute resolution
Identify and execute process improvements using Six Sigma and Kaizen
Drive HOS Gold behaviors and performance improvements
Ensure MOS supports product delivery and reliability performance

Requirements

What you’ll need

Senior professional-level account management role
Lead strategic account management for the Indian subcontinent, excluding Pakistan
Experience or capability managing APU, Avionics, and Mechanical aerospace products and services
Ability to manage customer Management Operating System (MOS) activities
Ability to lead Customer Core Teams including Area Sales Managers and Customer Support Managers
Ability to manage commercial relationships, growth targets, working capital metrics, pursuit pipelines, and contractual obligations
Ability to improve customer satisfaction using quarterly business reviews, account RAILs, service requests, VOC, and NPS tools
Ability to manage Accounts Receivable, collections, and dispute resolution
Knowledge of Six Sigma tools and Kaizen exercises
Ability to drive HOS Gold behaviors and results
Ability to manage aerospace product delivery and reliability improvement plans
Ability to travel to customer sites for executive visits
Ability to interact with Gulfstream executives

Benefits

Comp & perks

None specified
Relocation package: None