Application Engineer II

Honeywell

. Diagnose building automation issues using system architecture, Compass databases, controller configuration, software versions, logs, alarms, trends, network behavior, drawings, specifications, wiring information, and customer observations .

Posted 9/29/2026full-timePlymouth • Minnesota • United StatesJuniorMid-Level💰 $76,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building automation systems, HVAC controls, and BACnet networking, with a strong ability to troubleshoot and resolve technical issues. Proficient in creating technical documentation and providing customer training while managing multiple technical inquiries effectively.

Highest-signal resume keywords

Building Automation SystemsHVAC ControlsBACnet NetworkingAlerton CompassTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Architecture DiagnosisControls ProgrammingNetwork TroubleshootingDatabase MergingTechnical SupportApplication EngineeringHVAC FundamentalsSoftware InstallationController ProgrammingTechnical Demonstrations

Soft Skills

Strong Communication SkillsProblem-SolvingCustomer ManagementDocumentation SkillsTraining and Knowledge Transfer

Tools & Technologies

ServiceNowSQLActive DirectoryMicrosoft AzureLinuxVirtual MachinesVPN RoutersMicrosoft 365Alerton Programming ToolsVisLogic

Certifications & Qualifications

Alerton Certified EngineerTridium Niagara Certification

Industry Keywords

Controls Software EngineeringSystems IntegrationField ServiceTechnical SupportQuality RequirementsCybersecurityData ProtectionExport ControlRecord RetentionSafety Requirements

Tech Stack

Tools & technologies

AzureCyber SecurityDNSLinuxServiceNowSQLTCP/IP

About the role

Key responsibilities & impact

Diagnose building automation issues using system architecture, Compass databases, controller configuration, software versions, logs, alarms, trends, network behavior, drawings, specifications, wiring information, and customer observations
Own customer and dealer technical inquiries from initial problem definition through resolution or effective escalation
Provide application guidance for Alerton Compass installation, upgrades, database merging, controls programming, system configuration, graphics, schedules, trends, alarms, controllers, and product compatibility
Troubleshoot BACnet and IP network communication, including addressing, Ethernet, TCP/IP, routing, VPN connectivity, DNS, DHCP, and controller-to-server or device-to-device issues
Review controls applications, HVAC sequences, device selection, points, integrations, controller capacity, system diagrams, shop drawings, and specifications to identify design or deployment risks
Reproduce and document suspected product issues with complete environment, version, configuration, expected and observed behavior, evidence, business impact, and reproduction steps
Partner with Engineering, Quality, Offering Management, Sales, Cybersecurity, and Technical Publications to validate fixes, clarify limitations, improve documentation, and communicate workarounds
Create and maintain troubleshooting articles, application notes, FAQs, configuration examples, technical guidance, case notes, and training materials
Deliver or support technical demonstrations, customer and dealer training, onboarding, and knowledge-transfer sessions
Manage active cases and commitments with accurate status, ownership, priority, next steps, and closure documentation
Identify recurring case drivers and recommend improvements to products, processes, tools, documentation, warnings, or training
Follow applicable quality, cybersecurity, data-protection, confidentiality, export-control, record-retention, and safety requirements

Requirements

What you’ll need

2+ years of recent hands-on experience in building automation, HVAC controls, systems integration, controls software engineering, field service, application engineering, or advanced technical support
2+ years’ experience with Alerton Compass, Alerton programming tools, or a comparable commercial building automation platform
2+ years of HVAC fundamentals, control sequences, sensors, actuators, controllers, alarms, trends, schedules, graphics, and building automation architectures
2+ years of BACnet and IP networking, including Ethernet, TCP/IP, addressing, routing, VPN connectivity, DNS, DHCP, and common network diagnostic methods
Bachelor’s degree in engineering, computer science, information systems, building automation, or a related discipline, or an equivalent combination of relevant technical education and directly applicable professional experience
Ability to interpret system architecture diagrams, wiring and shop drawings, point lists, sequences of operation, specifications, submittals, logs, release notes, and technical manuals
Experience isolating technical problems, gathering evidence, documenting findings, developing actionable recommendations, and escalating appropriately
Strong written and verbal communication skills
Ability to manage multiple technical issues independently while maintaining accurate records, commitments, and customer expectations
Alerton Certified Engineer, Tridium Niagara certification, or comparable building-controls credential is preferred
Experience with Compass, VisLogic or VisualLogic, BACnet diagnostics, software installation and upgrade workflows, controller programming, database merging, and controller or thermostat troubleshooting is preferred
Experience with ServiceNow or another incident-management platform, SQL, Active Directory, Microsoft Azure, Linux, virtual machines, remote-hosted systems, VPN routers, knowledge bases, or Microsoft 365 tools is preferred
Experience creating technical documentation, training content, application notes, troubleshooting procedures, or customer demonstrations is preferred
Ability to meet applicable work-authorization and travel requirements, subject to final HR confirmation

Benefits

Comp & perks

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program (EAP)
Educational Assistance
Parental Leave
Paid Time Off for vacation, personal business, sick time, and parental leave
12 Paid Holidays
Hybrid work schedule
Leading-edge work and development alongside dedicated experts