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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and strategy, with a strong focus on delivering innovative consumer software solutions. Proficient in utilizing data analysis and customer insights to drive product development and enhance user experience.
Highest-signal resume keywords
Product ManagementAgile/Scrum MethodologiesData Analysis and KPIsProduct Roadmap StrategyCustomer Experience Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DeliveryProduct Roadmap DefinitionQuantitative AnalysisUser-Friendly Product DevelopmentRisk Identification and ResolutionEcommerce Platform ManagementTechnology Solutions DeliverySuccess Metrics DefinitionBusiness Objectives TranslationManagement Operating System Creation
Soft Skills
Creative Problem-SolvingCollaborationCommunication SkillsDecision-MakingPrioritization
Certifications & Qualifications
Bachelor's Degree in Information TechnologyBachelor's Degree in Computer Science
Industry Keywords
Consumer SoftwareCross-Functional TeamsCustomer Feedback AnalysisProduct Lifecycle ManagementLean Environment
About the role
Key responsibilities & impact- Develop and deliver innovative consumer software and services with leadership and cross-functional teams
- Work with technical and non-technical stakeholders to understand and improve product capabilities
- Define the long-term strategy and vision for device management, leveraging new technologies to deliver customer features
- Analyze customer feedback and usage metrics to identify key pain points
- Deliver long-term, large-scale solutions requiring vision, creativity, innovation, and advanced analytical and inductive thinking
- Drive requirements definition, customer experience design, product roadmap, and prioritization
- Partner with HBT teams to understand customer needs and influence adoption of new services
- Manage bottlenecks and provide escalation management
- Anticipate and make trade-offs, balance business needs against technical constraints, and maximize business benefit while building strong customer experiences
- Manage the ecommerce platform throughout the Product Lifecycle
- Gather and prioritize product and customer requirements
- Define product vision and manage release scope using qualitative and quantitative data analysis
- Work with engineering, sales, marketing, and support to deliver products and meet revenue and customer satisfaction goals
- Support business reviews and communicate and present across all organizational levels
- Report directly to the Director of IT Program Management
Requirements
What you’ll need- 5+ years of experience in product or program management, product marketing, business development, or technology, including end-to-end product delivery and ownership of product roadmap strategy, definition, and execution
- 5+ years of experience working in an Agile/Scrum and Lean environment in a Product Owner/Manager role
- Ability to prioritize and manage 1-3+ concurrent workstreams across multiple cross-functional stakeholders
- Ability to use data, KPIs, and quantitative analysis to validate assumptions, evaluate tradeoffs, develop recommendations, and drive measurable actions
- Ability to define and track 1-3+ success metrics for key initiatives
- Ability to define product strategy and roadmaps spanning 12–24 months
- Experience translating business objectives into prioritized initiatives and executing complex product development cycles from strategy through launch
- Demonstrated success developing 2+ innovative, user-friendly products or features informed by customer insights, with measurable customer experience improvements
- Experience identifying and resolving risks, dependencies, and blockers across multiple cross-functional teams
- Experience delivering technology solutions in a fast-paced environment while managing multiple priorities and dependencies
- Bachelor's Degree in Information Technology, Computer Science or similar field is valued
- Understanding of key information technology solutions and practices
- Strong business acumen and ability to translate new technology into business value
- Ability to create a result-oriented Management Operating System
- Ability to deliver on complex situations or problems
- Creative and collaborative problem-solving capability
- Ability to convey specific, observable, and measurable expectations
- Ability to drive "fast and right" results in a matrixed environment
- Ability to make timely decisions in complex situations
- Excellent verbal and written communication skills
Benefits
Comp & perks- Employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program (EAP)
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays
- Competitive salary
- Leading-edge work and development alongside dedicated experts