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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing field services strategies aligned with business growth, while leading high-performing teams and ensuring compliance with safety and quality standards. Proven ability to manage customer relationships and drive operational excellence through continuous improvement and effective resource utilization.
Highest-signal resume keywords
Field Services Strategy DevelopmentOperational Transformation LeadershipCustomer Relationship ManagementWorkforce Planning and DevelopmentFinancial Performance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field Services ManagementOperational Excellence MethodologiesKPI MonitoringProject ExecutionContinuous Improvement Initiatives
Soft Skills
People LeadershipCollaborationInfluencing Across Matrixed OrganizationsStrategic Relationship Building
Tools & Technologies
Salesforce (SFDC)Field Service LightningDigital ToolsProcess Automation
Industry Keywords
EngineeringOperationsTechnical ServicesIndustrial MarketsSafety Compliance
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Develop and execute the global Field Services strategy in alignment with business growth objectives and customer needs
- Lead and develop a high-performing organization spanning Inspection Services, Field Operating Services, and Early Career Development, in partnership with regional leadership teams
- Ensure safe, efficient, and consistent execution of customer field assignments across all regions
- Drive workforce planning, recruitment, onboarding, training, and succession planning
- Optimize field resource utilization and deployment processes to maximize customer responsiveness and business profitability
- Establish and monitor KPIs related to safety, customer satisfaction, utilization, quality, productivity, and financial performance
- Collaborate with Sales, Technical Services, and Offering Management teams to support new service offerings and business development initiatives
- Drive continuous improvement through standard work processes, lessons learned, digital tools, and operational excellence methodologies
- Build and maintain senior-level relationships with key customers and strategic partners
- Ensure compliance with Honeywell and customer safety requirements, industry regulations, and quality standards
- Manage operating budgets and contribute to annual operating plans and strategic planning activities
- Serve as the escalation point for critical customer issues and field execution challenges
Requirements
What you’ll need- Bachelor's degree in Engineering, Operations, Business, or related technical discipline
- 10+ years of experience in field services, technical services, operations, project execution, or related industrial service functions
- 5+ years of people leadership experience managing global or multi-regional teams
- Demonstrated success leading operational transformation and continuous improvement initiatives
- Experience managing customer-facing organizations with responsibility for financial and operational performance
- Preferred: Advanced degree in Engineering, Business Administration, or related field
- Preferred: Experience managing highly technical field organizations in refining, petrochemicals, gas processing, renewable fuels, or industrial markets
- Preferred: Strong understanding of field service staffing models, workforce planning, and capability development
- Preferred: Proven ability to influence across a matrixed organization and build strategic customer relationships
- Preferred: Experience leveraging digital tools, analytics, and process automation to improve service delivery
- Preferred: Experience with Salesforce (SFDC) and Field Service Lightning
- Preferred: Strong commercial mindset with experience supporting service growth and profitability initiatives
Benefits
Comp & perks- None explicitly stated
- Relocation package: None