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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing commercial strategies, driving revenue growth, and leading multi-functional teams in the industrial technology and SaaS sectors. Proven ability to manage complex enterprise sales cycles and enhance customer success through strategic engagement and operational excellence.
Highest-signal resume keywords
Commercial Strategy DevelopmentRevenue Growth ManagementEnterprise Sales LeadershipCustomer Success OptimizationFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ForecastingPipeline ManagementPricing StrategyMargin AnalysisAccount PlanningDeal ClosureConsultative SellingGo-To-Market StrategyRenewal PlanningExpansion Strategy
Soft Skills
LeadershipCoachingNegotiationCollaborationCommunication
Tools & Technologies
CRM SoftwareSales Enablement ToolsPerformance Management SystemsCustomer Engagement PlatformsMarket Analysis Tools
Certifications & Qualifications
MBAAdvanced Business Degree
Industry Keywords
Industrial TechnologySoftwareSaaSIoTConnected ProductsDigital TransformationGas DetectionOperational TechnologyChannel EnablementEnterprise Selling Models
Tech Stack
Tools & technologiesIoT
About the role
Key responsibilities & impact- Develop and execute the Connected Services commercial strategy, annual operating plan, and growth priorities
- Own revenue, bookings, annual recurring revenue, renewal, expansion, pipeline, and profitability objectives globally
- Drive market penetration and acquisition of enterprise customers through consultative, value-based selling
- Establish operating rhythms for forecasting, pipeline reviews, account planning, and performance management
- Lead, coach, and develop Sales Representatives and Business Development Managers
- Build qualified pipelines across new-logo, installed-base, channel, renewal, and upsell opportunities
- Lead strategic pursuits, executive customer engagements, commercial negotiations, and deal closure
- Develop go-to-market plays and enable channel partners to position connected solutions
- Lead Customer Success to maximize adoption, utilization, satisfaction, retention, and account growth
- Implement customer health reviews, Quarterly Business Reviews, success plans, and executive engagement routines
- Coordinate corrective actions across commercial, product, and support teams
- Create renewal and expansion plans translating realized value into long-term customer growth
- Lead Deployment Engineers responsible for onboarding, account activation, device or user setup, commissioning, and training
- Ensure handoffs from sales to deployment and deployment to customer success
- Establish deployment standards, readiness criteria, playbooks, escalation paths, and quality measures
- Partner with Technical Support and Engineering to improve uptime, issue resolution, and customer experience
- Bring customer and market insights into product roadmaps, service design, and commercialization priorities
- Align Sales, Marketing, Product Management, Engineering, Operations, and Support around customer outcomes and growth goals
- Monitor competitive activity, market trends, and customer requirements
- Represent the Connected Solutions business in executive customer meetings, partner discussions, and industry forums
- Deliver performance across revenue, bookings, ARR, acquisition, pipeline, renewals, retention, adoption, deployment, expansion, forecasting, margin, and cost-to-serve KPIs
Requirements
What you’ll need- 10+ years of commercial leadership experience in industrial technology, software, SaaS, IoT, automation, connected products, or services
- Demonstrated success leading multi-functional teams spanning sales and customer delivery
- Proven ability to grow recurring revenue, subscriptions, services, or other lifecycle-based commercial models
- Experience leading complex enterprise sales cycles and building executive customer relationships
- Strong financial acumen, including forecasting, pipeline management, pricing, margin, and investment trade-offs
- Bachelor’s degree in engineering, business, technology, or a related field is valued
- MBA or advanced business degree is valued
- Experience with Industrial IoT, connected worker solutions, industrial safety, asset management, operational technology, or digital transformation
- Experience in Gas Detection industry
- Experience scaling a new offer, commercial model, or regional go-to-market organization
- Knowledge of channel enablement and direct enterprise selling models
Benefits
Comp & perks- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program (EAP)
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays
- Competitive salary
- Leading-edge work
- Developing solutions side-by-side with dedicated experts
- Fully remote work schedule
- 50% domestic and international travel
