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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in workforce planning and management, ensuring effective resource allocation and field-service capacity planning. Proficient in building strong customer relationships and communicating complex technical solutions to diverse audiences.
Highest-signal resume keywords
Workforce PlanningCustomer Relationship ManagementIndustrial Automation TechnologiesDistributed Control SystemsHSE Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workforce PlanningResource AllocationField-Service Capacity PlanningIndustrial AutomationProcess AutomationDistributed Control SystemsTechnical Communication
Soft Skills
Customer EngagementRelationship BuildingProblem Solving
Tools & Technologies
Honeywell Accelerator AMS GDMSIOP ReportingHSE Documentation
Industry Keywords
Lifecycle SolutionsField Service SpecialistsOperational ExcellenceContract Management
About the role
Key responsibilities & impact- Manage and develop Field Service Specialists in the assigned territories
- Drive operational excellence and effective customer engagement across Lifecycle Solutions & Services and Honeywell Process Solutions teams
- Drive growth across LSS service delivery modes through workforce planning and delivery coordination
- Develop strong trust relationships with key customer contacts
- Plan and schedule labour resources with Contract Managers according to customer contract entitlements
- Contact customers to schedule FSS contract or SPOT activities when needed
- Identify FSS skills gaps and drive competencies for future needs
- Provide customer support and resolve issues or concerns
- Document, update, and communicate HSE requirements before FSS site visits
- Ensure quality standards and adherence to the Honeywell Accelerator AMS GDM
- Ensure effective work execution, planning, and team competency
- Coordinate with GES, contractors, and other business lines for field activities while ensuring legal, HSE, and documentation compliance
- Maintain labour SIOP reporting and planning, including quarterly SIOP MOS activities
Requirements
What you’ll need- Hands-on experience with industrial and process automation technologies, including Distributed Control Systems (DCS)
- Bachelor’s degree in Electronics Engineering, Automation, Computer Science, or a related technical discipline, or equivalent relevant experience
- Proven experience in workforce planning and management, including resource allocation and field-service capacity planning
- Strong customer relationship management skills, with experience engaging customers and key stakeholders in operational or technical environments
- Ability to communicate complex technical solutions clearly and confidently to both technical and non-technical audiences
Benefits
Comp & perks- Competitive salary and performance-based incentives
- Medical, Vision, Dental, and Mental Health benefits
- Paid Vacation
- Career Growth and Professional Development
- Health insurance
- Retirement savings plan
- Employee assistance program
- Opportunities for professional development and career advancement
- Dynamic and inclusive work environment
- Market specific training and ongoing personal development
- Experienced leaders to support professional development
