Field Service Manager

Honeywell

. Lead safe, efficient field service delivery for an approximately $25M P&L .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $119,000 - $148,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in field service leadership, focusing on team development, operational improvement, and customer engagement. Proficient in managing P&L, optimizing processes, and ensuring compliance in regulated environments.

Highest-signal resume keywords

Field Service LeadershipOperational ImprovementCustomer EngagementTeam DevelopmentP&L Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical OperationsProcess TransformationService SystemsData AnalysisKPI ManagementRisk MitigationRoot-Cause AnalysisContinuous ImprovementFinancial ManagementAutomation

Soft Skills

CoachingCommunicationProblem-SolvingAnalytical SkillsLeadership

Tools & Technologies

Digital ToolsDocumentation SystemsWorkflow Management ToolsCustomer Support SystemsMetrics Tracking Software

Industry Keywords

Field Service DeliverySafety ComplianceCustomer SatisfactionStakeholder RelationshipsOperational Demands

About the role

Key responsibilities & impact

Lead safe, efficient field service delivery for an approximately $25M P&L
Direct approximately 10 Field Engineers and Supervisors and an extended team of approximately 35 Field Engineers
Optimize workforce planning, standard work, metrics, digital tools, documentation, and corrective actions
Lead, coach, and develop field service professionals through expectations, feedback, accountability, and technical guidance
Build capability through recruiting, retention, competency planning, and succession planning
Foster an inclusive, collaborative, and safety-focused culture
Strengthen customer and stakeholder relationships, understand needs, resolve escalations, and deliver service-contract commitments
Improve customer satisfaction, retention, growth, revenue attainment, cost control, and margins
Use KPIs and operational data to improve technician productivity, utilization, competency, and execution
Partner with sales, operations, engineering, supply chain, finance, customer support, and other cross-functional teams
Strengthen processes, tools, workflows, data quality, standard work, and best-practice sharing
Champion safety and ensure compliance with policies, quality standards, procedures, regulations, and audit requirements
Identify and mitigate risk; lead root-cause analysis, corrective actions, and follow-through

Requirements

What you’ll need

Proven field service or technical operations leadership, including team development, relevant technical knowledge, and operational improvement
Ability to manage competing customers, projects, priorities, and operational demands
Strong customer engagement, communication, coaching, leadership, analytical, problem-solving, and data-based decision-making skills
Bachelor's degree in Engineering or a related field; advanced technical, business, or operations degree preferred
Experience with service systems, automation, contracts, customer support, and financial or P&L management
Experience leading continuous improvement, change, or process transformation in regulated technical environments
Must be a U.S. Person: U.S. citizen, U.S. permanent resident, protected U.S. asylum or refugee status, or able to obtain export authorization

Benefits

Comp & perks

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program (EAP)
Educational Assistance
Parental Leave
Paid Time Off for vacation, personal business, sick time, and parental leave
12 Paid Holidays
Competitive salary
Leading-edge work and opportunities to develop solutions alongside dedicated experts