Senior Field Service Manager

Honeywell

. Lead multi-site field service and facilities operations supporting large facilities, boiler plants, chiller plants, electrical distribution systems, and critical infrastructure environments .

Posted 10/7/2026full-timeUnited StatesSenior💰 $138,000 - $173,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading multi-site field service and facilities operations, with a strong focus on P&L management, customer satisfaction, and compliance with contractual obligations. Proven ability to drive continuous improvement initiatives and manage executive-level customer relationships in critical infrastructure environments.

Highest-signal resume keywords

P&L ManagementField Service LeadershipKPI Performance ManagementCustomer Relationship ManagementContinuous Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facilities ManagementContract ManagementOperational Performance MetricsService Growth StrategiesBudget ManagementRisk Mitigation StrategiesTechnical Service OperationsPerformance ForecastingCompliance ManagementMulti-Site Operations

Soft Skills

LeadershipInfluencing StakeholdersTeam ManagementCustomer Satisfaction FocusCollaboration

Certifications & Qualifications

Bachelor's Degree in EngineeringFacilities ManagementBusinessConstruction Management

Industry Keywords

Critical InfrastructurePublic-Private Partnership (P3)Building ServicesFire and Life SafetySecurityAutomationElectrical Distribution SystemsBoiler PlantsChiller PlantsIndustrial Services

About the role

Key responsibilities & impact

Lead multi-site field service and facilities operations supporting large facilities, boiler plants, chiller plants, electrical distribution systems, and critical infrastructure environments
Own contract execution, customer satisfaction, and operational performance for complex service portfolios
Manage P&L performance including revenue, margin, operating income, forecasting, and productivity metrics
Lead managers, supervisors, and field service teams to ensure safe, efficient, and compliant service delivery
Maintain executive-level customer relationships and ensure achievement of contractual KPI and SLA commitments
Drive continuous improvement initiatives to improve productivity, operational efficiency, and customer outcomes
Partner with sales, operations, finance, engineering, and customer stakeholders to support business objectives and growth
Monitor operational, financial, and customer performance metrics and implement corrective actions as needed
Ensure compliance with company policies, contractual obligations, and regulatory requirements
Monitor enterprise, contractual, and operational risks across service agreements and implement mitigation strategies to safeguard customer relationships, financial performance, and business continuity
Report directly to the General Manager

Requirements

What you’ll need

Minimum of 5 years of experience leading field service, facilities management, building services, industrial services, or technical service operations
Minimum 3 years of experience managing managers and leading a diverse workforce of 50 or more employees
Direct ownership of a P&L and operating budget of at least $12 million annually
Direct responsibility for managing multi-tier service contracts valued at $12 million or more annually
Experience managing contracts with defined KPI or SLA performance guarantees
Minimum 5 years of experience supporting large facilities, power plants, boiler plants, chiller plants, electrical distribution systems, or critical infrastructure environments
Experience managing executive-level customer relationships tied to large service contracts
Bachelor's degree in Engineering, Facilities Management, Business, Construction Management, or related field preferred as a valued qualification
Experience leading multi-site operations across a regional, national, or large geographic footprint
Experience in Public-Private Partnership (P3) environments
Experience in building services, facilities services, fire and life safety, security, automation, or related technical service industries
Experience developing service growth strategies and expanding long-term customer partnerships
Experience leading operations in critical uptime or downtime-sensitive environments
Experience implementing KPI-driven performance management and continuous improvement programs
Ability to influence senior stakeholders across sales, operations, finance, engineering, and product organizations

Benefits

Comp & perks

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program (EAP)
Educational Assistance
Parental Leave
Paid Time Off for vacation, personal business, sick time, and parental leave
12 Paid Holidays
No relocation package