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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Microsoft 365 tenant administration, including governance, licensing, and configuration, while driving Copilot adoption and automation solutions. Collaborates effectively with cross-functional teams to enhance enterprise AI strategy and operational efficiency.
Highest-signal resume keywords
Microsoft 365 Tenant AdministrationCopilot Service SupportPower Platform AdministrationMicrosoft CertificationsAutomation Solutions Design
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft 365 LicensingConfiguration StandardsGovernanceScripting LanguagesMicrosoft FlowPower AutomatePowerAppsReporting and DashboardsUsage Pattern AnalysisFeature Rollouts
Soft Skills
Cross-Functional CollaborationStakeholder EngagementTraining FacilitationProblem SolvingCommunication
Tools & Technologies
Microsoft 365CopilotPower PlatformMicrosoft FlowPower AutomatePowerApps
Certifications & Qualifications
Microsoft Certifications
Industry Keywords
Enterprise AI StrategyTenant ManagementOperational ConsistencyAdoption GapsService Governance
About the role
Key responsibilities & impact- Own the end-to-end Microsoft 365 Copilot architecture, enterprise roadmap, emerging capability evaluation, and governance, security, and readiness standards
- Serve as the escalation point for Copilot architecture decisions and advise leadership on enterprise AI strategy
- Partner with business functions to drive Copilot adoption training
- Analyze usage patterns to identify underutilized capabilities and adoption gaps
- Resolve escalated Copilot and Microsoft 365 tenant issues, engaging Microsoft support and service owners as needed
- Assist Lead Architects with day-to-day Microsoft 365 tenant management, configuration standards, service governance, and operational consistency
- Assess Microsoft 365 Message Center and roadmap updates for tenant impact
- Coordinate feature rollouts, validation testing, and readiness communications
- Support Microsoft 365 license management, entitlement accuracy, assignment efficiency, and cost-effective consumption
Requirements
What you’ll need- 5+ years of Microsoft 365 tenant administration
- 1+ years of supporting Copilot service within Microsoft enterprise tenants
- Bachelor’s degree in information technology or related field, or equivalent technology experience
- Microsoft certifications relevant to the role
- Deep, demonstrable working knowledge of Microsoft 365 tenant administration licensing, configuration, and governance in an enterprise environment
- Working knowledge of Power Platform administration and environment strategy as it relates to Copilot Studio and agent deployment
- Familiarity with scripting languages such as PowerShell
- Experience designing and implementing Microsoft 365 automation solutions using Microsoft Flow, Power Automate, and PowerApps
- Experience building reporting and dashboards on Microsoft 365 tenant and Copilot usage
- Ability to work effectively with cross-functional teams and stakeholders driving global adoption strategies
Benefits
Comp & perks- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program (EAP)
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays