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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise, including managing schedules, budgets, and resources for Fire Station Alerting systems. Proven ability to lead complex projects, ensure customer satisfaction, and maintain strong relationships while adhering to safety and quality standards.
Highest-signal resume keywords
Project Management ExperienceCustomer Relationship ManagementRisk ManagementPMP CertificationTechnical Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project SchedulingBudget ManagementRisk MitigationTechnical DocumentationCost ControlInstallationTestingCommissioningIT Networking PrinciplesPublic Safety Communications
Soft Skills
Strong CommunicationAnalytical SkillsProblem-SolvingOrganizational Skills
Tools & Technologies
Project Management Software
Certifications & Qualifications
PMP Certification
Industry Keywords
Emergency ServicesFire DepartmentsPublic SafetyFire Station OperationsTechnical Solutions
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead and manage the delivery of Fire Station Alerting systems from project initiation through completion
- Develop and maintain project plans, schedules, budgets, milestones, and deliverables to ensure projects are completed on time and within budget
- Coordinate installation, testing, commissioning, and implementation activities with field professionals and cross-functional teams
- Identify, monitor, and mitigate project risks, issues, dependencies, and delivery challenges
- Serve as the primary point of contact for customers, providing regular project updates, addressing concerns, managing expectations, and maintaining strong customer relationships
- Provide customer training and support related to the operation and maintenance of Fire Station Alerting systems
- Monitor project financial performance, including budgets, costs, forecasts, and margins, and identify opportunities for cost savings and process improvements
- Collaborate with engineering, sales, customer support, field professionals, and other internal teams to ensure seamless project execution
- Provide guidance and support to field teams to ensure adherence to project plans, schedules, safety requirements, and quality standards
- Maintain accurate project documentation and ensure timely completion of project deliverables
- Manage multiple projects and priorities while maintaining a strong focus on customer satisfaction, quality, safety, and successful project outcomes
Requirements
What you’ll need- 5 or more years of project management experience, preferably supporting technology, emergency services, communications, or technical solutions
- 5 or more years of experience managing project schedules, budgets, resources, risks, and customer deliverables
- 5 or more years of experience leading complex projects from initiation through completion
- 5 or more years of experience working directly with customers and cross-functional teams in a project delivery environment
- 5 or more years of relevant project management or emergency services experience
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment
- Strong communication, organization, analytical, problem-solving, and customer relationship management skills
- Proficiency with project management software and tools
- Ability to travel to customer sites up to 50%
- Experience working with emergency services, fire departments, public safety, or fire station operations
- Experience supporting technology implementations, communications systems, or field-based technical projects
- Experience with project risk management, safety practices, installation, testing, commissioning, or technical implementation
- Experience with IT networking principles, radio systems, or public safety communications
- Experience developing technical documentation, project documentation, or customer user guides
- PMP certification or other recognized project management certification
- Experience managing project financials, forecasting, cost control, and process improvements
- Experience working in a matrixed, cross-functional organization and building long-term customer relationships
- Bachelor's degree in Project Management, Engineering, Business Administration, or a related field is valued/preferred
- Must be a US Citizen due to contractual/security clearance requirements
Benefits
Comp & perks- Employer-subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- Employee Assistance Program (EAP)
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays
