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HORBACH

Customer Advisor – Full-Time, German-Speaking

HORBACH

. Guide new customers from initial contact through to personalized financial planning .

Posted 9/21/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer consultation and financial planning, with a strong focus on developing tailored solutions and maintaining reliable documentation. Proficient in German-language communication, ensuring effective interactions with clients and adherence to established processes.

Highest-signal resume keywords
Customer ConsultationFinancial PlanningGerman-Language ProficiencySolution-Oriented ApproachProcess Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Professional CommunicationReliable DocumentationFriendly InteractionStructured Work Approach
Certifications & Qualifications
AbiturCompleted Commercial Training
Industry Keywords
Customer Relationship ManagementInsurance PlanningRetirement PlanningSales ExperienceFinancial Services

About the role

Key responsibilities & impact
  • Guide new customers from initial contact through to personalized financial planning
  • Conduct customer consultations
  • Analyze customers’ insurance and retirement planning needs
  • Develop tailored solutions
  • Work according to established standards and maintain reliable documentation
  • Ensure smooth and efficient processing
  • Respond to customer inquiries as the primary point of contact
  • Follow up on requests and build lasting customer relationships
  • Support the team and optimize processes

Requirements

What you’ll need
  • Abitur (German university entrance qualification), completed commercial training, or an equivalent or higher qualification
  • Residency in Germany
  • Structured, responsible, and solution-oriented approach to work
  • Professional, reliable, and friendly communication—in person, by phone, and digitally
  • Willingness to work within clear systems and defined processes
  • Take responsibility for your area and complete tasks thoroughly
  • Experience in customer consulting, sales, or financial services is a plus but not required
  • German-language proficiency required, as this is a German-speaking position

Benefits

Comp & perks
  • Performance-based compensation with uncapped earning potential
  • Opportunity to work remotely with a clear focus on results
  • Thorough, practical onboarding with clear guides and tools
  • Structured work environment with clear processes, defined responsibilities, and well-organized workflows
  • Reliable team culture based on accountability, communication, and trust
  • Digital tools and a modern advisory culture
  • Environment that promotes efficiency, growth, and career development