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HORBACH

Customer Advisor, Full-Time – German Speaking

HORBACH

. Guide new customers from the initial contact through to personalized financial planning.

Posted 11/9/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personalized financial planning and customer advisory services, with a strong focus on structured processes and reliable communication. Proficient in developing tailored solutions while ensuring smooth execution and continuous workflow improvement.

Highest-signal resume keywords
Personalized Financial PlanningCustomer Advisory ServicesStructured ProcessesReliable CommunicationGerman Language Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Solution-Oriented ApproachResponsible Work EthicFriendly Communication
Certifications & Qualifications
German AbiturCompleted Commercial Training
Industry Keywords
Financial ServicesCustomer RelationshipsSales

About the role

Key responsibilities & impact
  • Guide new customers from the initial contact through to personalized financial planning.
  • Conduct consultations, analyze clients’ protection and retirement planning needs, and develop tailored solutions.
  • Follow established standards, document processes, and ensure smooth execution.
  • Act as the primary point of contact, respond reliably to customer inquiries, and follow up on customer relationships.
  • Structure processes, support the team, and continuously improve workflows.

Requirements

What you’ll need
  • German Abitur (secondary school diploma), completed commercial training, or an equivalent or higher qualification.
  • Residence in Germany.
  • Structured, responsible, and solution-oriented approach to work.
  • Reliable, professional, and friendly communication—in person, by phone, and digitally.
  • Comfortable working within clear systems and defined processes.
  • Willingness to take responsibility for your own area and complete tasks thoroughly.
  • Experience in customer advisory services, sales, or financial services is a plus but not required.
  • German language skills are required, as this position is advertised as “German Speaking.”

Benefits

Comp & perks
  • Structured working environment: Clear processes, defined responsibilities, and well-organized workflows.
  • Systematic onboarding: Thorough, practical training with clear guidelines and tools.
  • Reliable team collaboration based on responsibility, communication, and trust.
  • Performance-based compensation with uncapped earning potential.
  • Opportunity to work remotely from any location, with a clear focus on results.
  • Digital tools and an environment that promotes efficiency and growth.