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HORBACH

Customer Advisor – Full-Time, German-Speaking

HORBACH

. Guide new customers from initial contact through personalized financial planning .

Posted 9/18/2026full-timeHamburg • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer consulting and financial planning capabilities, with a focus on building long-term relationships and optimizing processes. Proficient in German communication, ensuring effective interactions with clients in various formats.

Highest-signal resume keywords
Customer ConsultingFinancial PlanningGerman Language ProficiencyProcess OptimizationRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Structured ApproachResponsible Work EthicSolution-Oriented MindsetProfessional CommunicationFriendly Interaction
Certifications & Qualifications
High School DiplomaCommercial Apprenticeship
Industry Keywords
Customer InquiriesInsurance PlanningRetirement PlanningSales ExperienceDocumentation Standards

About the role

Key responsibilities & impact
  • Guide new customers from initial contact through personalized financial planning
  • Conduct customer consultations
  • Analyze customers’ insurance and retirement planning needs
  • Develop tailored solutions
  • Work according to established standards and maintain accurate documentation
  • Ensure smooth and efficient processing
  • Respond to customer inquiries and follow up as needed
  • Build and maintain strong, long-term customer relationships
  • Support the team and continuously optimize processes

Requirements

What you’ll need
  • High school diploma, completed commercial apprenticeship, or an equivalent or higher-level qualification
  • Residence in Germany
  • Structured, responsible, and solution-oriented approach to work
  • Confident, professional, and friendly communication—in person, by phone, and digitally
  • Willingness to work within clear systems and defined processes
  • Ownership of assigned responsibilities and commitment to completing tasks accurately and thoroughly
  • Experience in customer consulting, sales, or financial services is a plus but not required
  • German language proficiency required, as this is a German-speaking position

Benefits

Comp & perks
  • Structured work environment with clear processes, defined responsibilities, and well-organized workflows
  • Comprehensive, hands-on onboarding with clear guidelines and tools
  • Performance-based compensation with uncapped earning potential
  • Opportunity to work remotely with a clear focus on results
  • Digital tools and a modern consulting culture
  • Environment that supports efficiency, professional growth, and career development