Implementation Manager

Horizon Connect @ Wall BCBSNJ

. Provide oversight for strategic projects to ensure movement according to plan objectives, milestones, and measurement criteria .

Posted 10/21/2026full-timeUnited StatesSeniorLead💰 $97,800 - $133,455 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities with a focus on change management, operational readiness, and strategic oversight. Proven ability to build relationships, influence stakeholders, and drive results in a dynamic healthcare environment.

Highest-signal resume keywords

Project Management Professional (PMP) CertificationHealthcare ExperienceChange Management ExperienceAnalytical SkillsStrong Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational ReadinessProcess ImplementationSystem IntegrationReportingForecastingProblem-SolvingData AnalysisChange ManagementStrategic Planning

Soft Skills

LeadershipTeamworkCommunicationConflict ResolutionDiplomacy

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

HealthcareOperational GapsCross-Functional CollaborationStakeholder EngagementConfidentiality

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Provide oversight for strategic projects to ensure movement according to plan objectives, milestones, and measurement criteria
Lead cross-functional implementation and operational readiness efforts across business, technology, and operational teams
Coordinate successful implementation and transition of new capabilities and process changes into ongoing support
Serve as central coordination point across internal business owners, subject matter experts, project teams, and external partners
Identify and resolve operational gaps involving processes, system integration, reporting, and business capabilities
Provide leadership and direction for change management initiatives, project management, and program implementation
Collaborate cross-divisionally and achieve actionable results through others
Build strong and sustainable relationships and interact effectively across the organization
Disseminate information and communicate ideas on behalf of Department Leadership
Manage highly confidential information
Attend key internal and external meetings and manage follow-ups
Decipher critical information, document findings, investigate and answer critical questions, and ensure timely action-item follow-up
Track progress against plans, identify deviations, suggest remediation plans, and provide reports and analysis
Surface department issues, ensure appropriate action, and communicate results

Requirements

What you’ll need

High School Diploma/GED required
Bachelor degree preferred or relevant experience in lieu of degree
Requires a minimum 7 years professional experience
Minimum of 3 years healthcare experience preferred
Project Management Professional (PMP) certification desired
Ability to plan, organize, coordinate, and direct multiple projects and activities with varied deadlines
Change management experience in developing and implementing significant culture change within complex organizations
Ability to problem-solve and operate effectively within a dynamic, results-driven environment
Solid organization, management and human relation skills, and a style which exhibits maturity, leadership, sensitivity and teamwork
Strong strategic focus, analytical, and project-management skills
Ability to establish trust of leadership team; builds effective relationships both inside and outside the organization; uses diplomacy and tact
Effectively works autonomously as well as within teams
Ability to provide and receive constructive feedback
Solid understanding of operations, reporting and forecasting
Demonstrates analytical skills; hands-on experience, ability to quickly aggregate and analyze information and draw conclusions
Understands and demonstrates a strong support of all ethical issues, including confidentiality
Strong interpersonal, consensus building and conflict resolution skills
Ability to influence individuals at all levels of the organization
Employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Benefits

Comp & perks

Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement