Senior Desktop Engineer

Horizon Connect @ Wall BCBSNJ

. Provide technical leadership and strategic direction for desktop engineering .

Posted 10/16/2026full-timeUnited StatesSenior💰 $123,000 - $167,895 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in desktop engineering, endpoint solutions architecture, and strategic technology direction, with a strong focus on automation, compliance, and user experience enhancement. Proven ability to lead technical projects, mentor teams, and establish engineering standards in a complex IT environment.

Highest-signal resume keywords

SCCM/MECM ExpertiseMicrosoft Intune ProficiencyPowerShell ScriptingEndpoint Security ManagementTechnical Project Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application PackagingOperating System DeploymentVulnerability RemediationConfiguration BaselinesEndpoint ComplianceAdvanced TroubleshootingWindows Endpoint ConfigurationActive Directory ManagementNetworking KnowledgeCloud-Based Workplace Technologies

Soft Skills

Analytical Problem-SolvingWritten CommunicationVerbal CommunicationMentoringKnowledge Sharing

Tools & Technologies

Amazon WorkSpacesNexthinkControlUpMicrosoft GraphPower Automate

Certifications & Qualifications

Microsoft CertificationsAmazon Web Services CertificationsEndpoint Management CertificationsCybersecurity Certifications

Industry Keywords

Digital Workplace EngineeringEndpoint SolutionsTechnical DocumentationProcess ImprovementsWorkplace Technology Upgrades

Tech Stack

Tools & technologies

AWSCloudCyber SecurityDNSLinuxMacOS

About the role

Key responsibilities & impact

Provide technical leadership and strategic direction for desktop engineering
Establish standards, priorities, and long-term technology roadmaps
Architect, deploy, and support enterprise endpoint solutions using SCCM/MECM, Microsoft Intune, Group Policy, Microsoft 365, Microsoft Entra ID, and Amazon WorkSpaces
Lead application packaging, software deployment, operating system deployment, imaging, patch management, vulnerability remediation, configuration baselines, endpoint compliance, inventory, and reporting
Design secure, high-performing endpoint configurations and troubleshoot complex hardware, software, application, identity, security, and connectivity issues
Monitor, maintain, and resolve issues affecting Amazon WorkSpaces and associated services
Use Nexthink and ControlUp to monitor endpoint health, develop dashboards, improve user experience, and drive proactive remediation
Develop automation, engineering standards, standard operating procedures, runbooks, technical documentation, and process improvements using PowerShell, Microsoft Graph, Power Automate, and related technologies
Mentor engineering staff and promote continuous learning, knowledge sharing, and professional development
Partner with IT teams and business stakeholders to translate business requirements into technical solutions
Lead workplace technology upgrades, migrations, and deployments within agreed scope, schedule, and budget
Evaluate emerging workplace technologies and recommend solutions that improve security, reliability, operational efficiency, and employee experience

Requirements

What you’ll need

High school diploma or GED
Minimum of 10 years of experience in desktop, endpoint, or digital workplace engineering
Expert-level experience with SCCM/MECM, Group Policy, operating system deployment, application packaging, enterprise software deployment, scripting, integration, and advanced troubleshooting
Strong experience with Microsoft Intune, Microsoft Entra ID, Microsoft 365, Amazon WorkSpaces, endpoint security, patching, vulnerability remediation, and compliance
Advanced knowledge of Windows endpoint configuration, Active Directory, hardware, networking, identity and access controls, and cybersecurity practices
Proficiency with PowerShell or comparable scripting and automation technologies
Demonstrated ability to lead complex technical projects, establish engineering standards, and mentor technical staff
Strong analytical and problem-solving skills
Strong written and verbal communication skills, including the ability to explain technical concepts to nontechnical audiences
Experience creating and maintaining technical documentation, procedures, configuration standards, and troubleshooting guides
Employees must live in New Jersey, New York, Pennsylvania, Connecticut, or Delaware
Preferred: Experience with Nexthink, ControlUp, Microsoft Graph, Power Automate, or comparable automation and digital employee experience platforms
Preferred: Experience developing endpoint or digital workplace technology roadmaps
Preferred: Knowledge of cloud-based workplace technologies, artificial intelligence capabilities, and modern endpoint management practices
Preferred: Experience supporting VPN technologies, DNS, DHCP, storage systems, peripherals, and enterprise network connectivity
Preferred: Relevant Microsoft, Amazon Web Services, endpoint management, or cybersecurity certifications
Preferred: Experience administering macOS or Linux endpoints in an enterprise environment

Benefits

Comp & perks

Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement