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H
SNP Care Manager
Horizon Connect @ Wall BCBSNJ. Assess members' clinical, functional, and psychosocial needs using established clinical guidelines and care management standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical assessment, care coordination, and case management, ensuring high-quality, member-centered care while adhering to regulatory requirements and best practices. Proficient in utilizing community resources and advocating for members to improve healthcare outcomes.
Highest-signal resume keywords
Clinical AssessmentCare CoordinationCase ManagementHEDIS MeasuresMember Advocacy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical GuidelinesCare Management StandardsMedical Necessity EvaluationDocumentation StandardsResource ManagementQuality Improvement PrinciplesMedical TerminologyIndividualized Care PlansHealthcare Delivery SystemsManaged Care Concepts
Soft Skills
CommunicationCollaborationProblem-SolvingAdvocacyMonitoring
Certifications & Qualifications
Registered Nurse (RN)Licensed Practical Nurse (LPN)Social Worker (SW)Certified Social Worker (CSW)
Industry Keywords
Home CareDischarge PlanningHealthcare Delivery SystemCommunity ResourcesVulnerable Populations
About the role
Key responsibilities & impact- Assess members' clinical, functional, and psychosocial needs using established clinical guidelines and care management standards
- Evaluate the medical necessity, appropriateness, and effectiveness of services provided
- Develop, coordinate, and support implementation of individualized, member-centered care plans
- Identify healthcare needs, barriers to care, and opportunities to improve outcomes
- Coordinate care and services with members, families, physicians, hospitals, community organizations, and other healthcare providers
- Ensure seamless care coordination across the continuum of care, from diagnosis through treatment and ongoing support
- Advocate for members and families to ensure access to appropriate services, programs, and community resources
- Facilitate resource utilization and service coordination across multiple care settings
- Provide field-based and telephonic case management services for SNP members
- Monitor healthcare services and member outcomes regardless of the site of care
- Track member progress and evaluate the effectiveness of interventions and care plans
- Identify changes in member conditions and coordinate timely interventions as needed
- Maintain accurate, thorough, and timely documentation in accordance with professional standards and organizational policies
- Ensure adherence to care management guidelines, regulatory requirements, and quality standards
- Support delivery of high-quality, cost-effective care guided by evidence-based clinical practice standards
- Promote quality outcomes through ongoing assessment, monitoring, and follow-up
Requirements
What you’ll need- High School Diploma or GED required
- Minimum of three (3) years of broad clinical experience
- Minimum of three (3) years of experience in home care, discharge planning, case management, or a related healthcare setting
- Minimum of three (3) years of experience working within the healthcare delivery system
- Active, unrestricted New Jersey license as one of the following: Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Certified Social Worker (CSW)
- Strong knowledge of case management standards and best practices
- Strong understanding of managed care concepts and healthcare delivery systems
- Knowledge of HEDIS measures and quality improvement principles
- Strong knowledge of medical terminology
- Understanding of care coordination, resource management, and member advocacy
- Knowledge of community resources and support services available to vulnerable populations
- Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware
Benefits
Comp & perks- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement