Senior Engineering Manager, MSP/MSSP

Horizon3.ai

. Own and scale the MSP/MSSP engineering team .

Posted 11/12/2026full-timeRemote • United StatesSenior💰 $260,000 - $280,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading engineering teams to build and operate multi-tenant SaaS platforms, with a strong focus on architecture, partner administration, and operational excellence. Proven ability to mentor and develop high-performing teams while balancing strategic initiatives with partner needs.

Highest-signal resume keywords

Multi-Tenant SaaS Platform DevelopmentAWS, GCP, Or Azure ProficiencyIdentity And Access ManagementEngineering Team LeadershipArchitecture Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Multi-TenancyAccount HierarchiesTenant IsolationDelegated AdministrationPythonGoProcess DocumentationAuthorization ModelsDesign ReviewsComplex Platform Capabilities

Soft Skills

Strong Communication SkillsMentoring And CoachingTeam DevelopmentBalancing Strategic And Operational Needs

Industry Keywords

MSPMSSPOEMWhite-LabelCo-Branded PlatformsThird-Party Risk ManagementCompliance-Adjacent ExperienceLicensingEntitlementsSubscription Management

Tech Stack

Tools & technologies

AWSAzureCyber SecurityGoogle Cloud PlatformPythonGo

About the role

Key responsibilities & impact

Own and scale the MSP/MSSP engineering team
Build, mentor, and grow backend and full-stack engineering teams focused on multi-tenant platform capabilities
Drive platform strategy for MSP and MSSP use cases, including multi-tenancy, parent/sub-client relationships, tenant allocation, partner administration, client dashboards, co-branding, and white-labeling
Establish and evolve architecture for account hierarchies, delegated administration, tenant isolation, and partner-specific entitlement and licensing flows
Use design reviews, code reviews, and blameless retrospectives to promote engineering quality
Partner with Product, Customer Success, Partnerships, and Sales to align the roadmap with partner needs
Balance partner support and operational needs with platform improvements and new MSP/MSSP capabilities
Hire and directly manage software engineers
Recruit, onboard, mentor, coach, develop, recognize, and retain team members
Lead horizontally with peer management and senior leaders
Enable MSPs and MSSPs to deliver NodeZero as a managed service at scale

Requirements

What you’ll need

Demonstrated experience leading engineering teams building and operating multi-tenant SaaS platforms at scale
Strong technical background in multi-tenancy, account hierarchies, tenant isolation, delegated administration, and parent/sub-client models
Experience with partner or channel software models, including MSP, MSSP, OEM, white-label, reseller, or co-branded platforms
Proven track record taking complex platform capabilities from design through production and at-scale operation
Strong working knowledge of AWS, GCP, or Azure; AWS preferred
Experience with identity and access management, RBAC, authorization models, and enterprise account structures
Experience driving architecture decisions through structured design reviews, RFCs, or similar frameworks
Ability to write clear, durable process documentation
Comfortable with modern backend languages such as Python or Go
Nice to have: cybersecurity or security-platform background
Nice to have: third-party risk management or compliance-adjacent experience
Nice to have: licensing, entitlements, subscription management, or billing integrations familiarity
Proven ability to hire, develop, and retain high-performing engineers in remote or distributed environments
Strong communication skills across technical and non-technical audiences
Ability to balance strategic roadmap delivery with partner support and operational needs
Ability to travel up to 10%

Benefits

Comp & perks

Equity package in the form of stock options
Health, vision, and dental insurance for you and your family
Flexible vacation policy
Generous parental leave
Career development opportunities
Inclusive and collaborative work culture
Remote work model
Competitive compensation