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Horizon3.ai

Senior Engineering Manager, MSSP

Horizon3.ai

. Own and scale the MSP/MSSP engineering team at Horizon3 .

Posted 9/23/2026full-timeRemote • United StatesSenior💰 $260,000 - $280,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading engineering teams to build and operate multi-tenant SaaS platforms, with a strong focus on architecture, partner administration, and operational excellence. Proven ability to mentor and develop engineering talent while balancing strategic delivery with partner needs.

Highest-signal resume keywords
Multi-Tenant SaaS Platform DevelopmentAWS, GCP, or Azure ProficiencyIdentity and Access ManagementEngineering Team LeadershipArchitecture Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Multi-TenancyAccount HierarchiesTenant IsolationDelegated AdministrationPythonGoProcess DocumentationAuthorization ModelsComplex Platform DesignBilling Integrations
Soft Skills
Strong Communication SkillsMentoring and CoachingTeam Development
Industry Keywords
MSPMSSPOEMWhite-LabelCo-BrandingCybersecurityThird-Party Risk ManagementCompliance-Adjacent CapabilitiesSubscription ManagementPartner Administration

Tech Stack

Tools & technologies
AWSAzureCyber SecurityGoogle Cloud PlatformPythonGo

About the role

Key responsibilities & impact
  • Own and scale the MSP/MSSP engineering team at Horizon3
  • Drive NodeZero platform capabilities for Managed Service Providers and Managed Security Service Providers
  • Build, mentor, and grow backend and full-stack engineering teams focused on multi-tenant platform capabilities
  • Define platform strategy for multi-tenancy, parent and sub-client relationships, tenant allocation, partner administration, client dashboards, co-branding, and white-labeling
  • Establish architecture for account hierarchies, delegated administration, tenant isolation, and partner-specific entitlement and licensing flows
  • Use design reviews, code reviews, and blameless retrospectives to promote engineering quality
  • Partner with Product, Customer Success, Partnerships, and Sales to align roadmaps with partner needs
  • Balance partner support and operational needs with platform improvements and new MSP/MSSP capabilities
  • Recruit, onboard, manage, mentor, coach, develop, recognize, and retain engineering talent
  • Lead horizontally with peer management and senior leadership

Requirements

What you’ll need
  • Demonstrated experience leading engineering teams building and operating multi-tenant SaaS platforms at scale
  • Strong technical background in multi-tenancy, account hierarchies, tenant isolation, delegated administration, and parent/sub-client models
  • Experience with partner or channel software models, including MSP, MSSP, OEM, white-label, reseller, or co-branded platforms
  • Proven track record taking complex platform capabilities from design through production and at-scale operation
  • Strong working knowledge of AWS, GCP, or Azure; AWS preferred
  • Experience with identity and access management, RBAC, authorization models, and enterprise account structures
  • Experience driving architecture decisions through structured design reviews, RFCs, or similar frameworks
  • Ability to write clear, durable process documentation
  • Comfort with modern backend languages such as Python or Go
  • Proven ability to hire, develop, and retain high-performing engineers in remote or distributed environments
  • Strong communication skills across technical and non-technical audiences
  • Ability to balance strategic roadmap delivery with partner support and operational needs
  • Background in cybersecurity or security platforms, third-party risk management, compliance-adjacent capabilities, licensing, entitlements, subscription management, or billing integrations is nice to have
  • Legally authorized to work in the United States

Benefits

Comp & perks
  • Equity package in the form of stock options for all full-time roles
  • Health, vision, and dental insurance for you and your family
  • Flexible vacation policy
  • Generous parental leave
  • Career development opportunities
  • Inclusive and collaborative work culture
  • Remote and hybrid work models depending on role and location
  • Up to 10% business travel