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Senior Engineering Manager, MSSP
Horizon3.ai. Own and scale the MSP/MSSP engineering team at Horizon3 .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading engineering teams to build and operate multi-tenant SaaS platforms, with a strong focus on architecture, partner administration, and operational excellence. Proven ability to mentor and develop engineering talent while balancing strategic delivery with partner needs.
Highest-signal resume keywords
Multi-Tenant SaaS Platform DevelopmentAWS, GCP, or Azure ProficiencyIdentity and Access ManagementEngineering Team LeadershipArchitecture Decision-Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Multi-TenancyAccount HierarchiesTenant IsolationDelegated AdministrationPythonGoProcess DocumentationAuthorization ModelsComplex Platform DesignBilling Integrations
Soft Skills
Strong Communication SkillsMentoring and CoachingTeam Development
Industry Keywords
MSPMSSPOEMWhite-LabelCo-BrandingCybersecurityThird-Party Risk ManagementCompliance-Adjacent CapabilitiesSubscription ManagementPartner Administration
Tech Stack
Tools & technologiesAWSAzureCyber SecurityGoogle Cloud PlatformPythonGo
About the role
Key responsibilities & impact- Own and scale the MSP/MSSP engineering team at Horizon3
- Drive NodeZero platform capabilities for Managed Service Providers and Managed Security Service Providers
- Build, mentor, and grow backend and full-stack engineering teams focused on multi-tenant platform capabilities
- Define platform strategy for multi-tenancy, parent and sub-client relationships, tenant allocation, partner administration, client dashboards, co-branding, and white-labeling
- Establish architecture for account hierarchies, delegated administration, tenant isolation, and partner-specific entitlement and licensing flows
- Use design reviews, code reviews, and blameless retrospectives to promote engineering quality
- Partner with Product, Customer Success, Partnerships, and Sales to align roadmaps with partner needs
- Balance partner support and operational needs with platform improvements and new MSP/MSSP capabilities
- Recruit, onboard, manage, mentor, coach, develop, recognize, and retain engineering talent
- Lead horizontally with peer management and senior leadership
Requirements
What you’ll need- Demonstrated experience leading engineering teams building and operating multi-tenant SaaS platforms at scale
- Strong technical background in multi-tenancy, account hierarchies, tenant isolation, delegated administration, and parent/sub-client models
- Experience with partner or channel software models, including MSP, MSSP, OEM, white-label, reseller, or co-branded platforms
- Proven track record taking complex platform capabilities from design through production and at-scale operation
- Strong working knowledge of AWS, GCP, or Azure; AWS preferred
- Experience with identity and access management, RBAC, authorization models, and enterprise account structures
- Experience driving architecture decisions through structured design reviews, RFCs, or similar frameworks
- Ability to write clear, durable process documentation
- Comfort with modern backend languages such as Python or Go
- Proven ability to hire, develop, and retain high-performing engineers in remote or distributed environments
- Strong communication skills across technical and non-technical audiences
- Ability to balance strategic roadmap delivery with partner support and operational needs
- Background in cybersecurity or security platforms, third-party risk management, compliance-adjacent capabilities, licensing, entitlements, subscription management, or billing integrations is nice to have
- Legally authorized to work in the United States
Benefits
Comp & perks- Equity package in the form of stock options for all full-time roles
- Health, vision, and dental insurance for you and your family
- Flexible vacation policy
- Generous parental leave
- Career development opportunities
- Inclusive and collaborative work culture
- Remote and hybrid work models depending on role and location
- Up to 10% business travel