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Senior Revenue Operations Program Manager
Horizon3.ai. Lead moderately complex, cross-functional initiatives from initial scoping through implementation and closeout .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading cross-functional initiatives within Revenue Operations, effectively managing project plans, risks, and stakeholder engagement. Proficient in driving business transformation and operational improvements through strategic project management and collaboration across diverse teams.
Highest-signal resume keywords
Project ManagementRevenue OperationsCross-Functional CoordinationRisk ManagementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningRisk ManagementBusiness Process ImprovementChange ManagementData GovernanceCRM ImplementationCPQ SystemsERP SystemsGTM InitiativesOperational Transformation
Soft Skills
Strong CommunicationLeadership Through InfluenceProblem SolvingOrganizational SkillsAbility to Operate in Ambiguity
Tools & Technologies
CRMCPQCLMERPRevenue Technology
Industry Keywords
SaaSBusiness OperationsSales OperationsCustomer OperationsPartner Operations
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead moderately complex, cross-functional initiatives from initial scoping through implementation and closeout
- Translate strategic priorities and business objectives into project plans, milestones, workstreams, dependencies, and success measures
- Establish project governance, operating cadences, decision-making structures, and stakeholder engagement models
- Manage multiple concurrent initiatives across Revenue Operations
- Maintain accountability across project teams while functional leaders retain ownership of functional decisions and outcomes
- Coordinate work across Sales Operations, Systems Operations, Deal Desk, Customer Operations, Partner Operations, and broader organizational teams
- Facilitate working sessions, project meetings, leadership reviews, and decision-making forums
- Identify dependencies, risks, blockers, and competing priorities and drive resolution
- Establish owners, decisions, and next steps across project workstreams
- Escalate issues requiring leadership direction or decision-making
- Build alignment across teams with different priorities and expertise
- Maintain project plans, milestones, risks, dependencies, decisions, and action items
- Develop concise, executive-ready project updates communicating progress, risks, required decisions, and project health
- Provide portfolio-level visibility across Strategy & Programs initiatives
- Establish repeatable project management standards, templates, and governance practices
- Support business and operational transformation initiatives, including sales process changes, territory and segmentation initiatives, pricing and packaging rollouts, partner programs, customer lifecycle improvements, Quote-to-Cash transformation, revenue technology implementations, CRM and GTM systems initiatives, integrations, automation, commercialization programs, data and reporting initiatives, and process redesign
Requirements
What you’ll need- 5+ years of project, program, business operations, Revenue Operations, or related experience leading cross-functional initiatives
- Demonstrated ability to independently manage moderately complex projects from scoping through implementation
- Experience in a high-growth SaaS, technology, or similarly fast-paced environment
- Strong project planning, organization, prioritization, and risk-management skills
- Strong business acumen and ability to understand unfamiliar business processes and operating models quickly
- Ability to lead through influence rather than formal authority
- Experience coordinating stakeholders across multiple functions and organizational levels
- Strong written and verbal communication skills, including communicating project status, risks, and recommendations to senior leaders
- Ability to identify problems, evaluate tradeoffs, exercise sound judgment, and drive practical solutions
- Comfortable operating in ambiguity and creating structure where processes or requirements are not fully defined
- Ability to balance project management rigor with speed and pragmatism
- Valuable experience in Revenue Operations, Sales Operations, Customer Operations, Partner Operations, Deal Desk, or Business Operations
- Valuable experience with cross-functional GTM initiatives or commercial transformation
- Valuable experience with business systems or revenue technology implementations
- Valuable experience with CRM, CPQ, CLM, ERP, or other enterprise technology programs
- Valuable experience partnering with Product or Engineering
- Valuable experience in process improvement and operating model design
- Valuable experience in change management and organizational transformation
- Valuable experience with data, analytics, or data governance initiatives
Benefits
Comp & perks- Equity package in the form of stock options for all full-time roles
- Health, vision, and dental insurance for you and your family
- Flexible vacation policy
- Generous parental leave
- Career development opportunities
- Inclusive and collaborative culture
- Remote and hybrid work models depending on role and location