Bilingual Customer Support Specialist, ENG, SPA

HOS247

. Provide customer support to English-speaking and Spanish-speaking customers in the USA and Canada .

Posted 10/7/2026full-timeRemote • MexicoJunior💰 $1,000 - $1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates fluency in both English and Spanish while providing exceptional customer support. Proficient in using ELD Logbook and Fleet Management systems, with a strong emphasis on tech-savviness and familiarity with Zendesk Support.

Highest-signal resume keywords

Fluent In English And SpanishCustomer Support ExperienceTech-SavvyFamiliarity With Zendesk SupportAvailability To Work Weekends

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer SupportSales ExperienceELD LogbookFleet Management System

Tools & Technologies

Zendesk Support

Industry Keywords

Remote WorkBackground CheckUS Residence

About the role

Key responsibilities & impact

Provide customer support to English-speaking and Spanish-speaking customers in the USA and Canada
Work remotely from home as a Customer Support contractor
Support customers using the company's ELD Logbook and Fleet Management system
Contribute to organizational impact and grow into upper-level positions

Requirements

What you’ll need

Fluent in both English and Spanish
Tech-savvy
At least 1 year of experience in customer support or sales roles serving English-speaking customers
Must be available to work weekends (Saturday and Sunday), with days off scheduled during the week
Must be able to pass a background check
Familiarity with Zendesk Support is a plus
Previous residence in the US is a big plus

Benefits

Comp & perks

Remote work / work-from-home arrangement
Opportunity to grow into upper-level positions quickly