Customer Marketing Manager

Host Analytics Inc

. Build and grow the Customer Reference Program through collaboration with Sales, Marketing, and Customer Success teams .

Posted 10/2/2026full-timeRemoteJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong capabilities in managing customer reference programs, including budget management, data analysis, and collaboration with cross-functional teams. Excels in creating engaging content and fostering customer relationships to drive positive business outcomes.

Highest-signal resume keywords

Customer Reference Program ManagementData AnalysisBudget ManagementContent CreationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProgram ManagementBudget ManagementContent CreationROI Assessment

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationPresentation SkillsOrganizational SkillsInterpersonal Skills

Industry Keywords

Customer SuccessSalesMarketingCustomer CommunityCase StudiesTestimonialsUser GroupsCustomer RewardsAnalyst ReportsTechnology Review Sites

About the role

Key responsibilities & impact

Build and grow the Customer Reference Program through collaboration with Sales, Marketing, and Customer Success teams
Manage the customer community, monthly customer newsletter, case studies, testimonials, and User Groups from conception to completion
Track and analyze data to assess Customer Reference Program ROI and strengthen program efforts
Create and manage the budget and supply of customer rewards and incentives
Enable customers to contribute and share their experiences on technology review sites and analyst reports

Requirements

What you’ll need

2-4 years of progressive relevant experience in marketing, sales, or customer success
Excellent written, verbal, and presentation skills
Extremely organized and detail-oriented with a proven record of driving positive business results
Self-starter with desire to develop new programs from conception to completion
Exceptional analytical skills and business acumen; high capacity to synthesize data and insights
Ability to multitask and work on several projects simultaneously while being organized
Excellent interpersonal skills and a service-oriented attitude with desire to work collaboratively with internal and external teams

Benefits

Comp & perks

2 Volunteer days per year
Birthday PTO
Quarterly company Wellness Days
3 months supply of diapers and meal deliveries for the first month of Maternity/Paternity leave
Generous parental leave
Talkspace access and mental health support
Annual company-wide gatherings held in cities like San Diego, Denver, Palm Springs, and Vegas
Home office setup
Monthly wifi and cell phone reimbursements for all employees, in-office or remote
Employee Resource Groups such as Women of Planful and Parents of Planful
Support for creating new ERGs and communities