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Host Analytics Inc

Senior UX Designer, Researcher

Host Analytics Inc

. Shape the continuing evolution of the Planful financial performance management platform .

Posted 10/17/2026full-timeRemoteSenior💰 $180,000 - $210,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in UX research and design, with a strong focus on qualitative and quantitative methods to inform design decisions. Proficient in wireframing, prototyping, and collaborating with cross-functional teams to enhance user experiences in enterprise or B2B SaaS environments.

Highest-signal resume keywords
UX ResearchWireframingPrototypingUser InterviewsFigma

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
UX ResearchWireframingPrototypingUser InterviewsUsability TestingPersonas CreationJourney MappingInformation ArchitectureHTML/CSSResponsive Design
Soft Skills
Strong CommunicationStorytelling
Tools & Technologies
FigmaClaudeUserTestingMazeDovetail
Industry Keywords
B2B SaaSFinancial Domain ExperienceData-Dense ProductsAI-Powered Experiences

About the role

Key responsibilities & impact
  • Shape the continuing evolution of the Planful financial performance management platform
  • Conduct generative and evaluative research, including customer interviews, contextual inquiry, usability tests, concept tests, and surveys
  • Recruit participants with Product, Customer Success, and Support and maintain an ongoing customer-conversation pipeline
  • Synthesize research into personas, journey maps, opportunity areas, and insight summaries
  • Measure shipped-design impact using usability metrics, behavioral data, and customer feedback
  • Maintain a shared research repository
  • Present findings and recommendations to stakeholders and customers and inform roadmap priorities
  • Define problem statements and develop wireframes, user flows, and interaction storyboards
  • Design mockups and prototypes using the Planful Design System and brand guidelines
  • Review competing products, industry conventions, and UX research
  • Partner with Engineering to navigate constraints and achieve strong UX outcomes
  • Contribute to the Planful pattern library and improve team standards
  • Estimate workload to support backlog planning and prioritization

Requirements

What you’ll need
  • 6-8 years of experience in UX research and design, ideally in enterprise or B2B SaaS
  • A portfolio demonstrating both research and design work, including how research findings shaped design decisions and outcomes
  • Hands-on experience with qualitative research methods, including user interviews, usability testing, and needs analysis
  • Familiarity with quantitative methods, including surveys and analytics review
  • Experience creating personas, scenarios, journey maps, and information architecture
  • Proficiency in Claude and Figma for wireframing, prototyping, and working within a design system
  • Experience collaborating with product managers and engineers throughout the design and development cycle
  • Strong communication and storytelling skills, with ability to present research and design rationale to varied audiences
  • Working knowledge of HTML/CSS and responsive design principles
  • Preferred: prior financial domain experience or finance domain knowledge
  • Preferred: experience designing for data-dense products such as grids, dashboards, and reporting tools
  • Preferred: experience designing or researching AI-powered or agentic experiences and using AI tools in daily workflows
  • Preferred: experience with UserTesting, Maze, Dovetail, or similar research tools

Benefits

Comp & perks
  • 2 Volunteer days
  • Birthday PTO
  • Quarterly company Wellness Days
  • 13 months’ supply of diapers and meal deliveries for the first month of Maternity/Paternity leave
  • Company-wide Mentorship program with Executive sponsorship of CFO
  • Manager-specific monthly training programs
  • Employee Resource Groups such as Women of Planful and Parents of Planful
  • Benefits and wellbeing resources