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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Warehouse Management Systems (WMS) troubleshooting, configuration, and data analysis, while effectively collaborating with cross-functional teams to enhance operational efficiency. Proficient in translating technical concepts for business stakeholders and supporting end-user training.
Highest-signal resume keywords
WMS TroubleshootingSupply Chain KnowledgeSystems Development Life Cycle (SDLC)Data AnalysisCognos SCI Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WMS ConfigurationProcess Flow AnalysisTest Case DevelopmentDatabase KnowledgeAPI Exposure
Soft Skills
Communication SkillsProblem-Solving
Tools & Technologies
Manhattan WMSCognos SCIXMLJSON
Industry Keywords
Warehouse OperationsRetailSupply Chain
Tech Stack
Tools & technologiesCognosSDLC
About the role
Key responsibilities & impact- Troubleshoot and diagnose WMS-related issues involving system configuration, data integrity, integrations, or warehouse process gaps
- Provide hands-on technical support or escalate complex issues to internal or vendor teams
- Partner with warehouse operations, supply chain teams, project managers, and third-party vendors on project scope, system enhancements, WMS goals, and issue resolution
- Extract WMS data and analyze warehouse process flows, including receiving, putaway, picking, packing, replenishment, and shipping
- Support WMS configuration, implementation, testing, documentation, and ongoing system support
- Communicate WMS enhancements, updates, and modifications to stakeholders
- Develop and execute WMS test cases with QA to validate changes, enhancements, integrations, and new functionality
- Support end-user training for warehouse associates and operational leaders
Requirements
What you’ll need- 0-1 years of experience and exposure in Systems Development Life Cycle and/or experience in supporting systems as a System/IT Analyst or developer; internships welcomed
- Knowledge about Supply Chain, Warehouses, and/or retail
- Experience in the preparation of process charts and analysis that reflect workflow, external validation and audit points, and output requirements
- Ability to translate technical terms to business terms
- Exposure to IT systems with basic knowledge of SDLC life cycle and exposure to Databases/API's and Messaging (XML/JSON)
- Nice to have: Cognos SCI, Manhattan WMS experience