Senior Program Manager – Enterprise PMO

. Identify and integrate enterprise program management best practices .

Posted 9/26/2026full-timeRemote • Florida • United StatesSeniorWebsite

Tools & technologies

SFDC

Key responsibilities & impact

Identify and integrate enterprise program management best practices
Develop methods and procedures supporting Hotwire Communication’s enterprise operations
Plan and schedule projects, manage budgets, track results, and provide reporting and oversight
Coordinate internal resources and third-party vendors for project execution
Define project scope and objectives with relevant stakeholders and ensure technical feasibility
Develop and maintain detailed project plans and monitor progress
Establish relationships with internal stakeholders and external vendors
Identify processes and reports to automate, simplify, eliminate, integrate, and standardize
Manage changes to project scope, schedules, and costs using appropriate verification techniques
Manage multiple projects and teams concurrently
Drive end-to-end process improvements and efficiencies across cross-functional teams
Partner with construction and operations organizations to deliver key metrics
Perform data analysis and risk management
Prepare and present project status reports to upper management
Provide project coordination for the Service Delivery organization, including local OSP and ISP organizations
Coordinate meetings, deadlines, requirements, and deliverables with departments and vendors
Apply Organizational Change Management strategies to remove roadblocks and execute project plans
Perform other duties as assigned by the supervisor

What you’ll need

Bachelor’s degree or equivalent project management experience
At least 8+ years of relevant work experience
Ability to effectively engage, interact, and communicate with all organizational levels and external stakeholders
Experience driving process improvement across diverse teams
Experience in reporting, analysis, and ROI analysis
Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Knowledge of cable and telecommunications products and services
Knowledge of cable billing and dispatch systems and Salesforce.com
Understanding of Hotwire’s “White Glove” culture and company principles
Strong project management skills and knowledge of project management tools
Strong understanding of contract language and other agreements
Understanding of how field organizations operate

Comp & perks

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts for employees who live on a property serviced by Hotwire, including discounted high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks
Remote work arrangement