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Order Management Manager
Hourglass Cosmetics. Manage purchase orders, stock availability, cancellations/extensions, and tracking .
Posted 10/5/2026full-timeEl Segundo • California • United StatesMid-LevelSenior💰 $90,000 - $95,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Supply Chain Management and Operations, with a strong focus on order fulfillment, inventory management, and ERP systems integration. Proven ability to enhance warehouse operations and optimize workflows for improved efficiency and accuracy.
Highest-signal resume keywords
Supply Chain ManagementERP Systems IntegrationOrder FulfillmentProject ManagementCollaboration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ManagementInventory ManagementFill-Rate AnalysisWMS TroubleshootingEDI ManagementPerformance ImprovementShipping Error ResolutionWorkflow OptimizationDemand Planning
Soft Skills
Detail-OrientedAdaptabilityCommunication SkillsCollaborationProblem-Solving
Tools & Technologies
ERP SoftwareWMSEDI Systems
Industry Keywords
B2B RetailWarehouse OperationsOrder-to-Ship TimeGlobal FulfillmentStock Availability
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage purchase orders, stock availability, cancellations/extensions, and tracking
- Align sales, order fulfillment, and warehouse teams for timely order execution
- Oversee routing communication for global fulfillment, including drop shipments
- Lead weekly alignment discussions with China on stock availability
- Ensure accurate data entry, order updates, acknowledgments, and invoicing in the ERP
- Work with Demand Planning to maintain safety stock of market-compliant inventory
- Address shipment and billing issues, including ship window management and error resolution
- Communicate with global markets on fulfillment, delivery, and shipment cut-offs
- Respond to customer inquiries about product availability, shipments, quantities, quality, delivery, and lead times
- Investigate and resolve shipping errors, routing issues, and shipping-window requirements
- Troubleshoot WMS/ERP integration issues and support EDI onboarding
- Manage and resolve EDI transmission errors while integrating delivery metrics into the ERP
- Conduct fill-rate analyses and implement performance improvements
- Optimize workflows and tools to minimize manual order entry
- Enhance warehouse operations and routing processes to reduce order pick-up times
- Lead projects to improve order-to-ship time
Requirements
What you’ll need- Minimum 3 years’ experience in Supply Chain and Operations
- Experience in a warehouse environment is a plus
- Bachelor’s degree is strongly preferred
- Experience in B2B retail preferred
- Must be able to work from El Segundo Office at least 60% of the time
- Ability to manage multiple projects simultaneously
- Ability to adapt to changing needs and priorities
- Strong interest in systems and technology
- Strong collaboration and communication skills
- Detail-oriented and thorough approach
Benefits
Comp & perks- Discretionary bonus plan based on personal performance and company results
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Accident insurance
- Critical illness insurance
- Disability insurance
- Retirement savings plans and company match
- Paid family leave
- Education-related programs
- Paid holidays
- Discretionary vacation time