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Supervisor, Accounts Receivable
Houston Methodist. Oversee processing of third-party inpatient and outpatient primary and secondary professional billing claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in revenue cycle management, including oversight of billing claims, denial review, and performance improvement. Proven ability to lead teams, develop policies, and ensure compliance with regulatory standards.
Highest-signal resume keywords
Revenue Cycle ManagementClaim Submission and Denial ReviewStaff Supervision and DevelopmentPerformance ImprovementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare Revenue CycleClaim Edits ManagementCash Collections MonitoringData Management and AnalysisPolicy DevelopmentQuality ReviewBudget CompliancePerformance Metrics MonitoringWorkflow OptimizationHIPAA Compliance
Soft Skills
Leadership QualitiesCritical ThinkingInterpersonal SkillsEffective CommunicationFlexibility and Adaptability
Industry Keywords
Inpatient BillingOutpatient BillingPayer RegulationsStaff ProductivityAged Accounts ReceivablePerformance MetricsOperational GoalsStaff SchedulingTimekeepingMy Development Plan
About the role
Key responsibilities & impact- Oversee processing of third-party inpatient and outpatient primary and secondary professional billing claims
- Manage claim edits, claim submission, payer follow-up, denial review, appeal submission, and adjudication
- Monitor and improve revenue cycle metrics including AR days, aged AR, cash collections, denials, avoidable write-offs, staff productivity, work quality, and credit balances
- Oversee daily work activities, scheduling, staffing, productivity, quality, functional excellence, efficiency, and budget compliance
- Train, supervise, coach, counsel, mentor, and evaluate staff
- Participate in hiring and other staffing decisions
- Develop and implement policies and procedures for a safe and effective work environment
- Lead performance improvement activities and support department management in achieving operational goals
- Answer staff questions, prioritize follow-up efforts, and lead pod meetings to identify revenue cycle trends
- Organize workflow, solve problems, manage priorities, and report needs and issues to management
- Monitor safety, regulatory compliance, information systems, performance improvement, and data management/analysis
- Conduct quality reviews of accounts receivable staff output and ensure HIPAA and PCI compliance
- Manage expenditures, staffing needs, schedules, time-off requests, and timekeeping
- Monitor collection performance and determine action plans for underperforming departments
- Implement workflow changes and innovative solutions to improve department operations
- Develop team competencies and conduct staff development and My Development Plan conversations
Requirements
What you’ll need- High School diploma or equivalent education (examples include: GED, verification of accredited homeschool equivalency, enrollment or completion of post-secondary education, etc.)
- Five years of healthcare experience in revenue cycle, including one year in a supervisory role
- For internal candidates, four years of healthcare experience in revenue cycle with HM performance demonstrating progressive leadership abilities
- Sufficient proficiency in speaking, reading, and writing the English language
- Knowledge of payor regulations and requirements for professional fee revenue cycle
- Ability to effectively communicate through a variety of channels
- Leadership qualities, critical thinking, self-direction, initiative, interpersonal skills, and oral/written communication skills
- Ability to identify and understand issues, problems, and opportunities and recommend solutions
- Ability to work effectively in a fast-paced environment
- Flexibility and adaptability in the workplace
- Ability to perform assigned job safely, demonstrated through ongoing skills and competency assessments and performance evaluations