Virtual Observation, Night Manager

Houston Methodist

. Manage, plan, develop, budget, and administer the Telesitter department and inpatient telehealth programs .

Posted 10/26/2026full-timeHouston • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing telehealth programs, including Telesitter, Telepsychiatry, and Telestroke, while ensuring compliance with safety and regulatory standards. Proven ability to lead staff development, coordinate clinical operations, and analyze data for quality improvement in a fast-paced healthcare environment.

Highest-signal resume keywords

Telehealth Program ManagementClinical Data AnalysisStaff Development and MentoringRegulatory ComplianceBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentData CollectionOutcomes ReportingQuality AssuranceLean Principles

Soft Skills

Effective CommunicationLeadershipCritical ThinkingFlexibilityInterpersonal Skills

Certifications & Qualifications

Bachelor’s Degree in Business or Healthcare AdministrationMaster’s Degree in Health Care Administration or Nursing (Preferred)

Industry Keywords

TelehealthAcute CarePatient SatisfactionClinical ManagementHealthcare Administration

About the role

Key responsibilities & impact

Manage, plan, develop, budget, and administer the Telesitter department and inpatient telehealth programs
Plan, manage, and monitor Telesitter department operations supporting clinical activities
Enhance care and improve access to specialty care for acute patients within the telehealth network
Serve as project manager for emergency department/inpatient acute care consult programs, including Telesitter, Telepsychiatry, and Telestroke
Oversee program development, coordination, components, and achievement of objectives
Manage daily staff activities, scheduling, supervision, retention, evaluations, staffing, and performance counseling
Develop and mentor staff; conduct meetings, appraisals, feedback sessions, coaching, and recognition activities
Coordinate with clinical departments, IT, customer hospitals, vendor partners, physicians, nurses, and medical staff
Plan department operations, establish priorities and standards, and promote patient/customer satisfaction
Coordinate acute care program outreach, operational rollout, and day-to-day oversight
Share protocols, conduct case reviews and outreach rounds, and advise on regional training and continuing education needs
Manage clinical data collection, analysis, outcomes reporting, applied research strategies, and quality/metric dashboards
Ensure safety, regulatory, accreditation, policy, and procedure compliance
Optimize information systems, workflows, quality assurance, and process improvements using lean principles
Liaise with telehealth-network hospitals, departments, providers, vendors, patients, and families
Develop and manage department budgets, expenses, staffing plans, vendor partnerships, invoices, and contracts
Lead innovation, workflow changes, new programs, procedures, strategic relationships, and multidisciplinary patient-care standards
Support medical directors with conference and presentation materials concerning data, evaluation findings, and health policy implications

Requirements

What you’ll need

Bachelor’s degree in business, hospital/healthcare administration, clinical, or related field
Master’s Degree in Health Care Administration or Nursing preferred
Five years of progressively responsible staff experience within the applicable field, or three years with a Master’s degree
Houston Methodist employees may be considered with one year less experience if they demonstrate progressive leadership abilities
Clinical management experience preferred
Proficiency in speaking, reading, and writing English sufficient to perform essential job functions
Skills and competencies necessary to safely perform the assigned job
Ability to communicate effectively with patients, physicians, family members, and coworkers
Leadership, critical thinking, self-direction, initiative, and effective interpersonal and oral/written communication skills
Ability to analyze data, identify issues and opportunities, draw conclusions, and develop appropriate solutions
Ability to work effectively in a fast-paced environment
Flexibility and adaptability in the workplace

Benefits

Comp & perks

Full-time employment
Uniforms, scrubs, business professional attire, and department-approved attire permitted
May require on-call availability during emergencies
Equal Opportunity Employer