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Client Executive – Commercial, Schemes
Howden, A Chart Industries Company. Manage ongoing accounts and renewals for the existing portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client accounts and relationships within the insurance market, with a strong focus on exceeding targets and providing exceptional service. Proficient in communication, negotiation, and understanding client needs to deliver tailored insurance solutions.
Highest-signal resume keywords
3 Years Insurance ExperienceGeneral Insurance KnowledgeCII Code of Ethics KnowledgeCert CII ProgressionExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementInsurance AdvisoryCompetitive PricingClient Relationship ManagementTarget Exceeding
Soft Skills
Negotiation SkillsOrganisational SkillsAttention to DetailMulti-tasking AbilityRapport Building
Certifications & Qualifications
Cert CII
Industry Keywords
GDPRCharity SectorNot for Profit SectorClient ServiceStakeholder Engagement
About the role
Key responsibilities & impact- Manage ongoing accounts and renewals for the existing portfolio
- Manage relationships with key decision makers within partnerships
- Manage relationships with external service providers
- Exceed annual targets
- Engage regularly with internal and external stakeholders
- Hold quarterly MI meetings with each partner
- Travel to partner meetings and attend client promotional events
- Connect with existing clients to understand and address renewal and mid-term adjustment needs
- Identify appropriate coverages and provide competitive pricing
- Provide outstanding service to clients and colleagues
Requirements
What you’ll need- Minimum of 3 years’ experience providing specialist advice in the insurance market
- Working knowledge of the main classes of general insurance
- Working knowledge of the CII’s Code of Ethics and GDPR
- Excellent communication, presentation, and negotiation skills
- Ability to understand people, build rapport, and adapt communication styles
- Ability to exceed individual targets and deadlines
- Multi-tasking and organisational skills with attention to detail
- Ability to assess quickly and prioritise workload effectively
- Ability to manage own diary and work accurately to tight deadlines
- GCSE Maths and English (or equivalent)
- Cert CII advantageous or progressing towards the qualification
- Experience within the Charity or Not for Profit sector advantageous but not essential
Benefits
Comp & perks- Flexible hours where accommodated
- Hybrid working where accommodated
- Reasonable accommodations, including software, IT, and office setup adjustments
- Career progression opportunities
- Work/life balance
- Volunteering opportunities
- Inclusive, collaborative culture