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Senior Employee Benefits Consultant
Howden, A Chart Industries Company. Advise predominantly US-headquartered multinational clients on their UK employee benefits programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in advising multinational clients on UK Group Risk and Healthcare employee benefits, with a strong focus on client relationship management and compliance adherence. Proficient in portfolio management and technical consulting, ensuring accurate and timely responses to client needs.
Highest-signal resume keywords
Group Risk AdvisoryHealthcare Policy KnowledgeClient Relationship ManagementPortfolio ManagementRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Group Risk PoliciesHealthcare PoliciesConsultancy ExperienceTemplate Report CreationClient Risk IdentificationTechnical CoachingEmployee Benefits KnowledgeHR Record MaintenanceRegulatory TrainingPensions Knowledge
Soft Skills
Exceptional Customer ServiceProactive Workload ManagementMentoring and Coaching
Tools & Technologies
Technology PlatformsBusiness Systems
Certifications & Qualifications
CII GR1IF7
Industry Keywords
Employee BenefitsMultinational ClientsSME to Mid-Corporate ClientsCompliance RequirementsFCA Standards
About the role
Key responsibilities & impact- Advise predominantly US-headquartered multinational clients on their UK employee benefits programs
- Manage client relationships and policies for large SME to mid-Corporate clients
- Advise on UK Group Risk, Healthcare, and associated insurance products and services
- Develop new opportunities across the Employee Benefits spectrum
- Manage a portfolio of clients and deliver a personal account development new business budget
- Partner with Pensions and International Benefits specialists and Client Services teams
- Serve as the first point of contact for clients and respond quickly and accurately to queries
- Build and lead relationships with multinational clients
- Provide technical advice on responsible policies and seek colleague assistance where appropriate
- Coordinate renewals, reviews, claims, and medical underwriting with the Multinational Client Services team
- Build external relationships with clients, prospects, and insurers
- Evaluate insurers’ propositions to provide appropriate client advice
- Collaborate across Howden to generate referrals and deliver new business proposals
- Mentor and coach colleagues and support technical and consulting-skills development
- Deputise for the Director of UK Multinational Client Consulting on relevant projects and initiatives
- Maintain market knowledge and accurate client data in business systems
- Use technology platforms to meet client and business needs
- Apply compliance requirements and adhere to the Group Employee Code of Conduct and FCA-aligned standards
- Complete regulatory training and maintain competency
Requirements
What you’ll need- Demonstrable experience advising clients in Group Risk and Healthcare
- Detailed knowledge of Group Risk policies, including Death in Service (Group Life), Group Income Protection, and Group Critical Illness
- Detailed knowledge of Healthcare policies, including Private Medical Insurance, Dental insurance, Health Cash Plans, Health Assessments, Travel, and Personal Accident
- Experience in consultancy and administration
- Ability to create, write, and manipulate template reports
- Proactive portfolio and workload management, including identifying client risks and opportunities
- Proficiency advising SME to mid-Corporate clients in Group Risk and Healthcare
- Basic knowledge of broader Employee Benefits, including Benefits Technology, Wellbeing, and Pensions
- Experience sufficient to peer review consulting work and provide technical coaching
- Exceptional customer service skills
- Awareness of compliance requirements and ability to apply compliance
- Ability to maintain accurate HR and Training & Competency records
- Ability to complete relevant regulatory training and remain competent in the role
- CII GR1 and IF7 qualifications preferred but not essential
- Experience in UK pensions and retirement consulting advantageous but not essential
- Eligibility to work in the London, UK location or remotely as permitted by the employer