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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong ability to win new business and build lasting relationships with trade customers while effectively managing customer enquiries and collaborating with depot teams. Possesses in-depth product and service knowledge in joinery and hardware, ensuring accurate data management and adherence to Health & Safety standards.
Highest-signal resume keywords
New Business DevelopmentTarget-Driven Sales ExperienceCustomer Relationship ManagementJoinery And Hardware KnowledgeStrong Organisation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Self-MotivatedResilientConfident Communication
Certifications & Qualifications
Full UK Driving LicenseValid Right To Work In The UK
Industry Keywords
Trade CustomersAccount ManagementHealth & Safety StandardsFast-Paced EnvironmentCustomer Enquiries
About the role
Key responsibilities & impact- Win new business by proactively approaching prospective customers and converting opportunities into new accounts
- Build and grow the account base across the territory, supporting each depot’s performance
- Introduce new customers to the Howdens model and explain how it works and why it delivers
- Collaborate with depot teams to build account spend and drive more frequent trading
- Build strong, lasting relationships with new and existing account holders
- Own customer enquiries and manage them professionally from first contact through resolution
- Participate actively in team meetings, contributing insight, performance updates, and ideas
- Keep data accurate and up to date, ensuring visibility across activity and pipeline
- Work safely and in line with Health & Safety standards
- Manage workload autonomously while working closely with depot colleagues to grow and nurture the trade customer base
Requirements
What you’ll need- A track record of winning new business or working in a target-driven sales role
- Confident engaging trade customers from first conversation
- Self-motivated, resilient with a drive to succeed
- Ability to build product and service knowledge in joinery and hardware
- Strong organisation skills with the ability to thrive in a fast-paced environment
- Full UK driving license required
- Valid right to work in the UK required
- Must be able to work a 40 hour working week, Monday to Friday
Benefits
Comp & perks- Competitive salary
- Brilliant bonuses
- Outstanding depot incentives
- Company car
- Competitive pension scheme with up to 12% company contribution
- Up to 32 days annual leave, including bank holidays
- Holiday entitlement rises with service
- Generous staff discount on Howdens products
- 40 hour working week (Monday to Friday)
- No evening, Sunday or Bank Holiday working
- Buy-as-you-earn share scheme
- Virtual GP access and wellbeing support for you and your family
- Development opportunities
- Exciting rewards
- Team bonus