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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while conducting physical chemical inventories and maintaining accurate documentation. Proficient in customer service and communication, with the ability to work independently and collaboratively in various environments.
Highest-signal resume keywords
Customer Service ExperienceData Entry AccuracyOrganizational SkillsChemical Inventory ManagementOSHA Hazard Communication Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryChemical IdentificationPhysical Inventory ConductingMicrosoft ExcelHSI Proprietary Software
Soft Skills
Professional CommunicationAttention to DetailCollaborationCoaching and Feedback ApplicationSchedule Flexibility
Tools & Technologies
HSI Proprietary SoftwareMicrosoft Excel
Certifications & Qualifications
Valid U.S. Driver's LicenseValid U.S. Passport
Industry Keywords
Chemical OperationsSafety Data Sheets (SDS/MSDS)OSHA ComplianceLaboratory EnvironmentIndustrial Environment
About the role
Key responsibilities & impact- Travel to customer locations throughout the United States and Canada to conduct thorough and accurate physical chemical inventories
- Identify and document products and materials at customer sites according to HSI processes and project instructions
- Use HSI proprietary software for data entry, chemical identification, and recordkeeping
- Communicate professionally with customers and internal team members while providing high-level customer service
- Follow customer-site policies, procedures, and safety requirements
- Work independently and alongside other technicians as project needs require
- Coordinate flights, hotels, and rental cars and maintain travel and expense documentation
- Complete remote data entry and operational support between field assignments
- Maintain organized project documentation and provide progress updates
- Apply training, coaching, and feedback to improve accuracy and execution
- Support quality initiatives, continuous improvement, and other chemical operations activities as assigned
Requirements
What you’ll need- 2+ years of customer service experience
- Ability to communicate professionally and confidently with customers
- Strong organization and attention to detail
- Ability to complete accurate data entry
- Ability to follow established processes, procedures, and project instructions accurately
- Ability to learn new systems and processes and apply coaching and feedback
- Ability to work independently and collaboratively with different team members and customers
- Comfort working in a computer-based environment and transitioning between remote work and hands-on work at customer sites
- Schedule flexibility for variable customer project needs, including occasional short-notice and weekend travel
- Ability and willingness to travel approximately 75% of the time or more, primarily by air
- Residence within approximately one hour of a commercial airport
- Valid U.S. driver's license
- Ability to independently rent and operate a vehicle for business travel in accordance with applicable rental-car requirements
- Valid U.S. passport or ability to obtain one upon hire
- Ability to meet applicable drug-testing requirements
- Associate degree or equivalent experience preferred
- Experience with data entry and Microsoft Excel or similar applications preferred
- Experience conducting physical inventories in a laboratory, industrial, chemical storage, or similar environment preferred
- Familiarity with OSHA Hazard Communication requirements and Safety Data Sheets (SDS/MSDS) preferred
Benefits
Comp & perks- Required business travel time is paid
- Eligible business travel expenses are covered by HSI
- Company credit card provided for eligible business travel expenses
- HSI-provided training on processes, procedures, and proprietary systems
- Opportunities to work alongside an experienced technician during initial assignments
- Not eligible for HSI's employee benefits program