Delivery Coordinator

Hub Group

. Hold approved network partners accountable to ensure Final Mile services are being met.

Posted 10/31/2026full-timeRemote • United StatesJunior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong logistics management capabilities, including effective communication, high-level organization, and attention to detail. Proficient in managing multiple projects and providing data-driven insights through Microsoft Excel.

Highest-signal resume keywords

Logistics ExperienceMicrosoft Excel ProficiencyEffective CommunicationHigh-Level OrganizationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics ManagementData AnalysisExcel ReportingOrder ManagementBilling Assistance

Soft Skills

Interpersonal CommunicationTime ManagementMulti-TaskingProblem SolvingApproachability

Tools & Technologies

Microsoft TeamsMicrosoft OutlookSYNERGIZETruckMate

Industry Keywords

Final Mile ServicesNetwork PartnersNCRPOD ManagementBOL

About the role

Key responsibilities & impact

Hold approved network partners accountable to ensure Final Mile services are being met.
Maintain relationships with all Network Partners and hold them accountable to Final Mile metric standards.
Work with billing department on all unapproved orders for the region.
Confirm/update high accessorial charges with agents when applicable.
Assist billing department with attempt pay and redelivering billing.
Work backlogged aging orders with billing issues with APIINC log daily.
Work with AM team on all agent requested quotes.
Provide support to agents on pay issues/remittance.
Review aged order report for the region daily.
Assist agents with updates on scheduling and execution of order cleanup.
Assist AM team on NCF/PCF orders.
Assist Supervisors with trouble agents through assistance, counseling, and direction.
Provide daily updates to the team on starting and ending numbers.
Review returns not scheduled and over 4+ days daily.
Provide updates to Supervisor and Senior Operations Manager on weekly targets.
Assist Transportation team with AM/PM return reports and provide BOLs to agents.
Schedule weekly calls with top offenders to address scheduling, capacity issues, and overall updates.
Work with OSD team on NCR daily.
Address top NCR offenders by identifying receiving issues.
Hold weekly calls with underperforming agents to track and monitor progress, including the supervisor.
Provide daily updates on starting and ending numbers for returns and NCR.
Assist with management of weather updates internally and externally on Hub Group’s website.
Manage PODs, reviewing those not uploaded automatically in SYNERGIZE and linking them to the appropriate BOL in TruckMate.
Perform other duties and responsibilities as assigned.

Requirements

What you’ll need

1+ years’ Logistics experience is a plus.
High school diploma or GED equivalent
Experience with Microsoft applications such as teams, outlook, excel, and more.
The ability to read and create excel reports, provide summaries and suggestions based on data.
Effectively communicates among all divisions.
High-level organization and time management skills
Ability to manage multiple projects simultaneously in a stressful environment.
High-level attention to detail
Ability to work independently, multi-task and prioritize workload.
Capable of working some overtime as required by workload.
Excellent interpersonal communication skills; Must be approachable by both customers and associates at all levels within the organization.