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HUB International

Account Manager, Commercial Insurance

HUB International

. Manage a book of commercial insurance business with independent discretion and decision-making .

Posted 10/23/2026full-timeScottsdale • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial insurance accounts, providing exceptional client service, and effectively negotiating with underwriters and carriers. Proficient in analyzing insurance plans and maintaining compliance with industry regulations.

Highest-signal resume keywords
Commercial Insurance ExperienceProperty And Casualty Insurance LicenseMicrosoft Office Suite ProficiencyClient Relationship ManagementNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance Policy AnalysisClaims TroubleshootingBinder And Certificate ProductionMathematical SkillsAutomated Agency Management Systems
Soft Skills
Effective CommunicationOrganizational SkillsTeam CollaborationAttention To DetailTelephone Techniques
Certifications & Qualifications
Property And Casualty Insurance License
Industry Keywords
Commercial LinesInsurance IndustryCross-Selling OpportunitiesRenewal ProcessingClient Strategic Plans

About the role

Key responsibilities & impact
  • Manage a book of commercial insurance business with independent discretion and decision-making
  • Provide professional service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
  • Support Sales staff in obtaining, maintaining, and expanding business
  • Develop new business from existing accounts and assigned leads
  • Identify and follow up on cross-selling opportunities
  • Liaise between clients and insurance carriers to resolve complex service issues
  • Negotiate with underwriters and carriers
  • Troubleshoot claims and billing issues
  • Produce accurate binders, certificates, endorsements, and related items
  • Maintain renewal and binder controls for timely processing
  • Prepare insurance summaries, schedules, and proposals
  • Remarket renewals, contact clients, create renewal proposals, and coordinate renewal activities
  • Assist Producers with premium collection and accounting issues
  • Refer clients to other departments for additional lines of business
  • Assist clients with claims
  • Follow agency systems, procedures, and state regulations
  • Assist Producers with client strategic plans and value-added services
  • Support Risk Services and Claims Management services
  • Analyze and compare insurance plans and recommend suitable coverage
  • Monitor insurance industry and external changes affecting clients
  • Assist with client meetings
  • Document client and carrier conversations and maintain accurate HUB systems data
  • Support and help develop less experienced CSA staff
  • Attend industry-related continuing education training and courses

Requirements

What you’ll need
  • Five (5) years of experience in commercial lines with an insurance company or agency
  • High school diploma required
  • Some college preferred
  • College degree desired
  • Property and Casualty Insurance License
  • Good telephone techniques and effective communication with clients, prospective clients, and staff
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to understand policy forms and coverage descriptions
  • Proven mathematical skills
  • Proficiency with computer systems and automated agency management systems
  • Ability to work in a positive team environment
  • Strong typing skills and ability to compose clear, concise letters
  • Organizational skills
  • Willingness to attend educational classes desired
  • High attention to detail

Benefits

Comp & perks
  • Structured training, licensing support and ongoing development opportunities
  • Competitive pay
  • Comprehensive health benefits
  • Retirement savings matching
  • Company-paid life and disability plans
  • Generous paid time off
  • Paid parental leave
  • Wellbeing program supporting work/life balance
  • Collaborative, high-performing culture
  • Community impact through HUB Gives
  • Career growth opportunities