Account Manager, Commercial Insurance

HUB International

. Service assigned small to middle market commercial insurance accounts with a designated Producer.

Posted 11/4/2026full-timeMidlothian • Virginia • United StatesJuniorMid-Level💰 $50,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial lines insurance, including coverage analysis, client relationship management, and problem-solving. Proficient in utilizing agency management systems and Microsoft Office to support client needs and departmental goals.

Highest-signal resume keywords

Commercial Lines Insurance ExperienceProperty And Casualty Insurance LicenseClient Relationship ManagementProblem-Solving SkillsAgency Management Systems Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Commercial Lines CoveragesCoverage AnalysisClient Proposals PreparationClaims TroubleshootingPremium CollectionsData Accuracy MaintenanceInsurance Applications PreparationNegotiation With UnderwritersMarket AnalysisBusiness Development

Soft Skills

Excellent Oral Communication SkillsExcellent Written Communication SkillsSuperior Customer ServiceAttention To DetailTeam Collaboration

Tools & Technologies

Microsoft OfficeAutomated Agency Management SystemsVirtual TechnologyMeeting Scheduling ToolsVideo Display Tools

Certifications & Qualifications

Property And Casualty Insurance License

Industry Keywords

Commercial InsuranceClient ObjectivesInsurance CarriersService Issues ResolutionDepartmental Production Goals

About the role

Key responsibilities & impact

Service assigned small to middle market commercial insurance accounts with a designated Producer.
Review and analyze commercial accounts for coverage and limits, and make recommendations to clients.
Acquire understanding of clients’ insurance objectives and compare insurance plans for suitability.
Develop and maintain client relationships and ensure service needs are met.
Monitor insurance industry and external changes affecting clients and recommend responses.
Act as liaison between clients and insurance carriers to resolve service issues.
Negotiate with underwriters and carriers as needed.
Troubleshoot claims and billing issues.
Develop new business from existing accounts and assigned leads.
Contribute to departmental production goals.
Gather client information and prepare applications for new and renewal coverage submissions.
Prepare client proposals based on needs, rates, and coverages.
Prepare applications, certificates of insurance, invoices, and forms.
Document client and carrier conversations and update HUB computer and agency management systems.
Maintain data accuracy in the agency management system.
Handle premium collections as needed.
Conduct business with awareness of business and earnings implications.
Perform other responsibilities assigned by the Manager.

Requirements

What you’ll need

Two years of commercial lines insurance experience.
Thorough knowledge of commercial lines coverages and markets.
Property and Casualty Insurance license.
High School diploma or equivalent; AA and/or college degree preferred.
Excellent oral and written communications skills.
Superior customer service and problem-solving skills.
Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems.
Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
Ability to work in a team environment.
High level attention to detail is essential.
Excellent organizational, interpersonal, and communication skills.

Benefits

Comp & perks

Medical, Dental, Vision and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA)
401(k) Savings Plan
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Flexible Spending Accounts (FSAs)
Life and Disability Plans
Long-Term Care
Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Comprehensive Onboarding
Continuing Education
Flexible Work Arrangements
Dress for Your Day Dress-Code
Structured training
Licensing support
Ongoing development opportunities
Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
Generous paid time off
Paid parental leave
Wellbeing program
Collaborative, high-performing culture
HUB Gives community impact opportunities
Eligible bonuses, equity and commissions for some positions