Account Manager, Commercial Lines

HUB International

. Manage a book of insurance business .

Posted 9/24/2026full-timeEugene • Oregon • United StatesJuniorMid-Level💰 $26 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance accounts, client advocacy, and retention, while ensuring compliance with insurance requirements and maintaining strong relationships with clients and underwriters. Proficient in utilizing agency management systems and standard office software to support client service and operational efficiency.

Highest-signal resume keywords

P & C Insurance Producer LicenseInsurance Brokerage ExperienceClient Relationship ManagementExceptional Customer Service SkillsApplied EPIC Agency Management System

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementData EntryPolicy ReviewQuote ReviewNegotiationClient Policy SummariesInvoicingCoverage AnalysisRenewal Process ManagementElectronic Records Management

Soft Skills

Strong Written Communication SkillsStrong Oral Communication SkillsStrong Organization SkillsTeam CollaborationFollow Up Skills

Tools & Technologies

WordExcelOutlookInternet Utilization

Certifications & Qualifications

P & C Insurance Producer License

Industry Keywords

Insurance Business ManagementClient AdvocacyClient RetentionUnderwriter RelationshipsBroker Standards

About the role

Key responsibilities & impact

Manage a book of insurance business
Provide professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
Provide client advocacy, client retention, and write new client accounts or lines of coverage as needed
Service day-to-day client needs, including coverage questions, policy changes, payments, and cancellations
Manage all aspects of the client renewal process, including obtaining updated information, marketing, terms and pricing negotiation, quote review, renewal presentations, and invoicing
Review quote documents to ensure insurance requirements are included in quote proposals
Manage client relationships and ensure satisfaction
Manage and delegate work to Associate Account Managers I and II
Maintain relationships with underwriters and negotiate coverage
Ensure proposal completion and accuracy, bind coverage, review policies, and create client policy summaries and binders
Set up and maintain electronic records
Follow best practices and internal broker standards for client files and information
Train and collaborate with team members on coverage, exposures, and client knowledge
Perform other duties as assigned

Requirements

What you’ll need

High School or equivalent
P & C Insurance Producer License Required
Two or more years insurance brokerage or property casualty insurance experience in account management role preferred
Exceptional customer service skills
Strong reading comprehension and analysis skills
Strong data entry skills
Strong written and oral communication skills
Strong organization and follow up skills
Ability to effectively work in a team environment
Proficient in Word, Excel, Outlook, and internet utilization
Applied EPIC Agency Management System experience preferred but not required
Must be able to sit; use hands, fingers, and talk or hear
Must occasionally lift and/or move up to ten pounds

Benefits

Comp & perks

Continuous opportunities for growth and development
Competitive and flexible benefits options
Health, dental, vision, life, and disability insurance
FSA and HSA accounts
401(k) accounts
Paid time off benefits
Eligible bonuses, equity, and commissions for some positions
Financial security and career satisfaction