Account Manager, Commercial Lines

HUB International

. Manage a book of insurance business .

Posted 10/30/2026full-timeUnited StatesMid-LevelSenior💰 $31 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance accounts, client advocacy, and maintaining strong relationships with clients and underwriters. Proficient in client retention strategies, negotiation, and ensuring compliance with insurance requirements.

Highest-signal resume keywords

Insurance Brokerage ExperienceP & C Insurance Producer LicenseClient Relationship ManagementExceptional Customer Service SkillsApplied EPIC Agency Management System Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementData EntryPolicy ReviewNegotiationClient Renewal ProcessQuote Document ReviewProposal AccuracyElectronic Records ManagementInsurance Requirements AnalysisInvoicing

Soft Skills

Strong Written Communication SkillsStrong Oral Communication SkillsStrong Organization SkillsTeam CollaborationFollow Up Skills

Tools & Technologies

WordExcelOutlookInternet Utilization

Certifications & Qualifications

P & C Insurance Producer LicenseCurrent CE Credits

Industry Keywords

Client AdvocacyInsurance Business ManagementProperty Casualty InsuranceClient RetentionUnderwriter Relationships

About the role

Key responsibilities & impact

Manage a book of insurance business
Provide professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
Provide client advocacy, support client retention, and write new client accounts or lines of coverage as needed
Field phone calls, email, and other communications regarding coverage questions, policy changes, payments, and cancellations
Manage the client renewal process, including obtaining updated information, marketing, negotiating terms and pricing, reviewing quotes, presenting renewal numbers, and invoicing
Review quote documents to ensure insurance requirements are included
Manage client relationships and ensure satisfaction
Manage and delegate work to Associate Account Managers I and II
Maintain underwriter relationships and negotiate coverage
Ensure accurate proposals, bind coverage, review policies, and create policy summaries and binders
Set up and maintain electronic records
Follow best practices and internal broker standards for client files and information
Train and collaborate with team members on coverage, exposures, and client knowledge
Perform other duties as assigned

Requirements

What you’ll need

Two or more years insurance brokerage or property casualty insurance experience in account management role preferred
High School or equivalent
P & C Insurance Producer License Required
Current with all necessary CE credits in required lines and states
Exceptional customer service skills
Strong reading comprehension and analysis skills
Strong data entry skills
Strong written and oral communication skills
Strong organization and follow up skills
Ability to effectively work in a team environment
Proficient in Word, Excel, Outlook, and internet utilization
Applied EPIC Agency Management System experience preferred but not required
Ability to sit and use hands, fingers, and talk or hear
Ability to occasionally lift and/or move up to ten pounds
Close vision on computer monitor

Benefits

Comp & perks

Structured training
Licensing support
Ongoing development opportunities
Comprehensive health benefits
Retirement savings matching
Company-paid life and disability plans
Generous paid time off
Paid parental leave
Wellbeing program
Community impact through HUB Gives
Career growth opportunities
Reasonable accommodations for qualified individuals with disabilities