Account Manager – Employee Benefits

HUB International

. Manage a book of Middle Market insurance business with independent discretion and decision-making .

Posted 10/26/2026full-timeDeerfield • Illinois • United StatesJuniorMid-Level💰 $70,000 - $82,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Middle Market insurance business, providing professional client service, and supporting business growth through effective cross-selling and up-selling strategies. Proficient in analyzing insurance plans, negotiating with carriers, and utilizing broker management systems.

Highest-signal resume keywords

Life, Accident And Health Insurance LicenseAccount Management ExperienceBroker Management Systems ProficiencyMicrosoft Office Suite ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Plan AnalysisPolicy Document ProductionClaims TroubleshootingRisk Control ServicesCross-Selling And Up-SellingClient Meeting ManagementNegotiation With UnderwritersStewardship ReportingCoverage Proposal DevelopmentAttention To Detail

Soft Skills

Listening SkillsPrioritization SkillsAdaptabilityConcentrationWritten Communication

Certifications & Qualifications

Life, Accident And Health Insurance License

Industry Keywords

Middle Market InsuranceEmployee BenefitsInsurance ObjectivesClient LiaisonInsurance Industry Trends

About the role

Key responsibilities & impact

Manage a book of Middle Market insurance business with independent discretion and decision-making
Provide professional service to clients, carrier representatives, business partners, and HUB colleagues
Support Producers in obtaining, maintaining, and expanding business
Identify appropriate cross-sell and up-sell opportunities for HUB products and services
Deliver HUB services throughout the policy cycle, including stewardship reports, risk control services, coverage outlines/proposals, claims reviews, and marketing of emergent and renewal coverage requests
Participate in monthly “Top Account” meetings
Produce binders, certificates, endorsements, and other policy-related documents while verifying accuracy
Understand clients’ insurance objectives and analyze and compare insurance plans
Monitor insurance industry and external changes and recommend appropriate client responses
Liaise between clients and insurance carriers to resolve complex service issues
Negotiate with underwriters and carriers when needed
Troubleshoot claims and billing issues
Manage, organize, and conduct client meetings when necessary
Document transactions and update broker management systems
Support, mentor, and train lower-level colleagues
Attend industry-related continuing education training and courses

Requirements

What you’ll need

Life, Accident and Health Insurance License required
Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience
2-5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena
Strong ability to listen, discern, and prioritize with clients, colleagues, and carrier representatives
Ability to comprehend and follow written, oral, or diagrammatic instructions
Ability to maintain attention and concentration for necessary periods
Ability to adapt to precise limits, tolerances, or standards
Ability to respond appropriately to changes in the work setting
Above average written and oral communication skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Ability to utilize and be proficient in broker management systems