Administrative Assistant

HUB International

. Answer multi-line phone system, determine callers’ needs, and forward calls appropriately .

Posted 11/6/2026full-timeUnited StatesJuniorMid-Level💰 $16 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities, including proficiency in Microsoft Office Suite and effective communication skills. Ability to manage multiple tasks and maintain professional relationships while providing excellent customer service.

Highest-signal resume keywords

Microsoft Office Suite ProficiencyCustomer Service SkillsBilingual Abilities (English and Spanish)Oral and Written Communication SkillsOffice Administration Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMail DistributionExcel Spreadsheet CreationWord Document PreparationPowerPoint Presentation DevelopmentMulti-Line Phone System OperationFax ProcessingCalendar ManagementOrganizing Employee EventsOffice Supply Management

Soft Skills

Professional AppearanceInterpersonal SkillsAbility to Manage Competing PrioritiesAdaptabilityTeam Collaboration

Tools & Technologies

Microsoft OutlookScanning EquipmentPhotocopiersBinding Machines

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Administrative SupportOffice ExperienceProfessional DemeanorRegulatory Compliance

About the role

Key responsibilities & impact

Answer multi-line phone system, determine callers’ needs, and forward calls appropriately
Provide callers with addresses, directions, and other information
Greet guests entering the office
Open and distribute incoming mail and packages
Collect and prepare outgoing and overnight mail
Send, receive, and distribute faxes
Process checks and mail
Organize employee events
Assist with reports and numbers as assigned
Provide administrative support including printing, filing, photocopying, data entry, scanning, binding, collating, downloading company reports, mail distribution, and mail-outs
Order, receive, and maintain office supplies
Create, update, and print Excel spreadsheets, Word documents, and PowerPoint presentations
Maintain calendars for Administrative Services, conference rooms, conference calls, and web meetings
Establish and maintain professional working relationships with co-workers and management
Communicate professionally with co-workers, management, clients, and others
Perform other responsibilities and projects assigned by the Manager
Float between offices as needed, primarily supporting Annapolis, Ellicott City, and Alexandria locations

Requirements

What you’ll need

High School diploma or GED; AA and/or college degree preferred, but not required
2+ years of related office experience, or an equivalent combination of education and experience
Bilingual abilities in English and Spanish preferred, but not required
Proven computer proficiency - Microsoft Office Suite, Outlook, etc.
Professional appearance and demeanor
Demonstrated customer service skills
Ability to manage multiple tasks with competing priorities
Demonstrated oral and written communication skills with the ability to effectively interact with all levels within the organization
Ability to attend and complete required training sessions or assignments
Ability to conform with and abide by all regulations, policies, work procedures, and instructions

Benefits

Comp & perks

Structured training
Licensing support
Ongoing development opportunities
Comprehensive health benefits
Retirement savings matching
Company-paid life and disability plans
Paid time off, including vacation, sick, and personal days
Paid parental leave
Wellbeing program
HUB Gives community impact opportunities
Eligible bonuses, equity and commissions for some positions