Associate Account Manager – Employee Benefits

HUB International

. Provide professional, courteous service to customers, producers, and company personnel .

Posted 10/22/2026full-timeChicago • Illinois • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing employee benefits accounts, providing exceptional customer service, and preparing insurance proposals. Proficient in Microsoft Office Suite and knowledgeable about insurance products and regulations.

Highest-signal resume keywords

Employee Benefits Account ManagementInsurance Proposal PreparationMicrosoft Office Suite ProficiencyLife, Accident And Health Insurance LicenseStrong Organizational And Time Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Product KnowledgeQuote Request ProductionRenewal Control MaintenanceClerical SupportTechnical Support

Soft Skills

Effective CommunicationCustomer Service OrientationAbility To Work Independently

Certifications & Qualifications

Life, Accident And Health Insurance License

Industry Keywords

Insurance Industry ExperienceAgency SystemsState RegulationsClient File Maintenance

About the role

Key responsibilities & impact

Provide professional, courteous service to customers, producers, and company personnel
Support obtaining, maintaining, expanding, and servicing employee benefits accounts
Work with producers to align HUB corporate goals, carrier requirements, and customer needs
Respond promptly and professionally to insureds' service needs
Provide clerical and technical support to Producers
Assist producers in adding coverages to existing accounts
Produce accurate quote requests, spreadsheets, and related items
Maintain renewal controls for timely preparation and processing
Prepare insurance summaries and proposals for account reviews
Remarket renewals, contact clients, create renewal proposals, and coordinate renewal activities
Refer current and prospective clients to other departments
Oversee functions performed by Assistant CSSs
Maintain required client files
Communicate effectively orally and in writing

Requirements

What you’ll need

Bachelor's degree in a related field, or an equivalent combination of education, certifications, training, and relevant professional experience
Life, Accident and Health Insurance License preferred
1–2 years of professional experience; insurance industry experience a plus
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Good written and oral communication skills
Strong organizational and time management skills
Broad knowledge of insurance products and usages
Ability to work independently
Ability to utilize computer programs and understand functionality
Ability to adhere to agency systems, procedures and state regulations