Benefits Technology Specialist

HUB International

. Develop, manage and expand the agency’s capabilities and expertise in benefits administration and HRIS technology systems .

Posted 10/23/2026full-timeUnited StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits administration and HRIS technology systems, particularly with Employee Navigator, while effectively managing client relationships and training internal teams. Proficient in implementing and renewing processes, monitoring industry trends, and leveraging technology solutions for small and mid-market employers.

Highest-signal resume keywords

Employee Navigator ExpertiseClient-Facing ExperienceState Life & Health LicenseBenefits AdministrationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationHRIS Technology SystemsImplementation ProcessesRenewal ProcessesACA ReportingCarrier/Vendor EDI ConnectionsPayroll-Provider IntegrationsBMS (BenefitPoint) GuidelinesTraining and DevelopmentEnrollment-Related Technologies

Soft Skills

Effective CommunicationCustomer ServiceTeam CollaborationTraining AbilityDependability

Tools & Technologies

Employee NavigatorMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Certifications & Qualifications

State Life & Health License

Industry Keywords

Employee BenefitsVoluntary BenefitsClient ManagementSmall and Mid-Market EmployersIndustry Trends

About the role

Key responsibilities & impact

Develop, manage and expand the agency’s capabilities and expertise in benefits administration and HRIS technology systems
Position HUB as a leader in technology solutions for small and mid-market employers
Improve enrollment experiences for members and ease administration for employers and internal service teams
Maintain thorough knowledge of Employee Navigator, including capabilities, limitations and strategic direction
Develop and maintain implementation and renewal processes
Monitor industry trends and emerging enrollment-related technologies
Demonstrate Employee Navigator to clients and prospects
Teach and train employer and service-team users
Deploy appropriate system capabilities for each client
Educate internal sales and service teams on system updates, changes and competitive advantages
Assist sales and service teams with selling and implementing voluntary benefits
Leverage voluntary benefits and carrier technology credits to offset client system costs
Manage ACA reporting for participating clients
Maintain knowledge of carrier/vendor EDI connections and payroll-provider integrations
Train and develop internal and regional employees on Employee Navigator
Follow HUB Broker Standards

Requirements

What you’ll need

High school diploma or equivalent required
At least 3–5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena
Equivalent combination of education and experience is acceptable
Client-facing experience required
Must have State Life & Health License or ability to obtain within 120 days
Valid driver’s license
Dependable transportation
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to customers and teammates
Proficiency in Microsoft Office, including Excel, Word and PowerPoint
Ability to follow guidelines on working in BMS (BenefitPoint) for premium efficiency
Some travel by car to meet clients and attend outside events
Bilingual English and Spanish is a big plus