Benefits Technology Specialist

HUB International

. Develop, manage, and expand the agency’s internal capabilities and expertise in benefits administration and HRIS technology systems .

Posted 10/30/2026full-timeSalt Lake City • Utah • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits administration and HRIS technology systems, particularly with Employee Navigator, while effectively training and communicating with clients and internal teams. Proven ability to manage client relationships and implement technology solutions that enhance enrollment experiences and operational efficiency.

Highest-signal resume keywords

Employee Navigator ExpertiseClient-Facing ExperienceState Life & Health LicenseMicrosoft Office ProficiencyAccount Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits AdministrationHRIS Technology SystemsImplementation ProcessesData AccuracyEnrollment TechnologiesACA ReportingCarrier/Vendor EDI ConnectionsPayroll-Provider IntegrationsTechnical Document InterpretationReport Writing

Soft Skills

Effective CommunicationProblem SolvingTraining and DevelopmentCustomer EngagementTeam Collaboration

Tools & Technologies

Employee NavigatorMicrosoft ExcelMicrosoft WordMicrosoft PowerPointBMS (BenefitPoint)

Certifications & Qualifications

State Life & Health LicenseValid Driver’s License

Industry Keywords

Employee BenefitsVoluntary BenefitsSmall and Mid-Market EmployersEnrollment ProcessesClient Relationship Management

About the role

Key responsibilities & impact

Develop, manage, and expand the agency’s internal capabilities and expertise in benefits administration and HRIS technology systems
Position HUB as a recognized leader in technology solutions for small and mid-market employers
Improve enrollment experiences for members and ease administration for employers and internal service teams
Maintain thorough knowledge of Employee Navigator, including capabilities, limitations, and strategic direction
Develop and maintain implementation and renewal processes for consistent execution, data accuracy, and scalability
Monitor industry trends and emerging enrollment-related technologies
Demonstrate Employee Navigator to clients and prospects
Train employer and service team users on effective system utilization
Deploy appropriate system capabilities for each client
Communicate and educate internal sales and service teams about system updates, changes, and competitive advantages
Assist sales and service teams with selling and implementing voluntary benefits
Leverage voluntary benefits and carrier technology credits to offset client system costs
Manage ACA reporting for clients using Employee Navigator who select the service
Set up and maintain carrier/vendor EDI connections and payroll-provider integrations
Train and develop internal and regional employees on Employee Navigator
Follow HUB Broker Standards

Requirements

What you’ll need

High school diploma or equivalent required
At least 3–5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena
Equivalent combination of education and experience is acceptable
Client-facing experience required
Must have State Life & Health License or ability to obtain license within 120 days
Must hold a valid Driver’s License
Dependable transportation
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
Ability to follow guidelines on working in BMS (BenefitPoint) for premium efficiency
Ability to read and interpret technical and procedural documents
Ability to write routine reports and correspondence
Ability to speak effectively with customers and teammates
Ability to define problems, collect data, establish facts, and draw valid conclusions
Some travel required by car to meet with clients and attend outside events