FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Client Relationship Specialist
HUB International. Build and manage relationships with a portfolio of builder members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing builder member relationships and providing responsive service, with a strong understanding of home warranty regulations and insurance products. Proficient in Microsoft Office and capable of learning new software platforms to support client needs effectively.
Highest-signal resume keywords
General Insurance LicenseClient Relationship ManagementHome Warranty KnowledgeMicrosoft Office ProficiencyVerbal And Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Home Enrollment ProcessingClaims SupportDocument CollectionMembership Application AssistanceCross-Selling Insurance Products
Soft Skills
Strong Organizational SkillsAbility To Manage High-Volume WorkloadExceptional Communication Skills
Tools & Technologies
WIMS PlatformMicrosoft Outlook
Certifications & Qualifications
Level 1 General Insurance LicenseLevel 2 General Insurance License
Industry Keywords
New Home WarrantyReal EstateInsuranceConstruction
About the role
Key responsibilities & impact- Build and manage relationships with a portfolio of builder members
- Serve as the primary contact and deliver responsive service throughout membership
- Conduct six-month check-in, renewal, and expiry calls
- Introduce new builder members to the WIMS platform and support their teams
- Quote and cross-sell Commercial General Liability, Course of Construction, and Vacancy coverage
- Refer clients to HUB colleagues for other insurance and employee benefits needs
- Assist with membership applications, document collection, follow-up, and WIMS setup
- Process home enrollment registrations and commencement documents accurately and on time
- Manage enrollment changes, level adjustments, and de-enrollment requests
- Maintain knowledge of regional home warranty regulations and guide clients on obligations
- Support clients through the claims process with the Claims Representative
- Stay current on HUB Warranty products, processes, and updates
Requirements
What you’ll need- Level 1 or Level 2 General Insurance License, or the drive to obtain one
- Exceptional verbal and written communication skills
- Strong organizational skills
- Ability to manage a high-volume, fast-paced workload independently
- Proficiency in Microsoft Office and Outlook
- Comfort learning new software platforms
- Experience in New Home Warranty, real estate, insurance, or construction is a definite asset, but not required
- Fluency in Cantonese or Punjabi is an asset but not required
- 1–2 years of relevant experience
- Successful background check required
Benefits
Comp & perks- Comprehensive benefit and total compensation packages
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses and commissions for some positions
- Excellent compensation, benefits, RRSP match and company perks
- Paid educational training and vast learning opportunities
- Room for advancement and growth within the organization
- HUB Ready training for new employees
- Financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
- Company active in and giving back to the community